Empowering You to Achieve Financial Success
Quality First Plumbing and Heating Services Ltd. is a family-owned and operated business that has been serving the community since 1980. Based in Penticton, BC, we have been providing top-notch plumbing services to the Okanagan Valley for over 40 years. Our team of certified professionals includes Red Seal journeyman plumbers, Class B gas fitters, and backflow prevention specialists. At Quality First Plumbing and Heating Services Ltd., we are committed to delivering the highest level of expertise available in the industry.
Our Services
As one of the longest-standing plumbing companies in the region, Quality First Plumbing and Heating Services Ltd. is known for our exceptional customer service. We offer a comprehensive range of plumbing services for both commercial and residential customers, including renovations, repairs, and maintenance. Whether you need help with your plumbing plans or require emergency repairs, we are here to assist you.
At Quality First Plumbing and Heating Services Ltd., we design our plumbing systems with backflow prevention in mind. We understand the importance of maintaining clean and healthy potable water, and we take the necessary precautions to prevent backflow. Our team is certified in backflow prevention, testing, and appropriate installation.
Sewer and drain cleaning is another essential service that we provide. Our video sewer pipe inspections enable us to find and repair problems precisely where they need to be fixed. Our team has the experience, training, and equipment to perform sewer line detection, even if you are unaware of where to dig.
Gas Fitting Services
In addition to our plumbing services, Quality First Plumbing and Heating Services Ltd. also offers certified Class B gas fitting services. Whether you need help with gas appliances, furnaces, or hot water systems, we can help. We understand the importance of safety when it comes to gas fitting, and we take every necessary precaution to ensure that your gas systems are installed and maintained correctly.
Hot Water Systems
Quality First Plumbing and Heating Services Ltd. offers sales, installation, and repairs of hot water systems. Our team can help you choose the right hot water system for your needs, whether you prefer a traditional storage tank or a tankless on-demand water heater. Our energy-saving options can help you reduce your long-term heating costs.
We are also experts in hydronic or radiant heating systems. These eco-friendly heating systems use hot water tubing to run heat beneath your floor or baseboards, providing superior comfort and energy efficiency. Our new installation techniques make it possible to install hydronic tubing below most types of flooring, including hardwood, laminates, vinyl, and carpet.
Boiler Maintenance and Repair
High-efficiency boilers are an excellent way to save energy consumption, but they require regular maintenance to work effectively. Quality First Plumbing and Heating Services Ltd. provides comprehensive boiler maintenance, repair, and service. We invite you to give us a call for a detailed consultation and appointment to inspect and service your boiler.
Affordable Rates and Emergency Services
At Quality First Plumbing and Heating Services Ltd., we believe that quality service should be available at affordable rates. We are committed to providing our customers with transparent and fair pricing, without any hidden fees or charges.
We also offer 24-hour emergency services, so you can rest assured that we are here to help you whenever you need us.
Service and Professionalism
The majority of the reviews highlight the excellent service and professionalism of Quality First Plumbing & Heating Services. Several customers mention the prompt and efficient response time, with some even receiving same-day service. The staff is praised for being knowledgeable, polite, and friendly, with one customer mentioning that the plumbers loved her little dog and cat.
Quality of Work
The reviews demonstrate the high-quality work provided by Quality First Plumbing & Heating Services. Many customers are thrilled with the results, with some expressing gratitude for resolving issues that were causing significant stress. The company's attention to detail and commitment to completing each job to the highest standard are also praised.
Communication and Follow-up
While most customers appreciate the prompt service and quality work, some experiences with communication and follow-up are mixed. One customer had to deal with multiple no-shows and unreturned calls, which caused frustration. However, the company's willingness to apologize and work to resolve the issue is praised.
Individual Cases
Notable mentions include:
- Debbie Little: Her positive review highlights the excellent service provided by Craig and Danny, who resolved a washing machine blockage and upgraded her plumbing system.
- Ken DeVall: His review demonstrates the company's prompt and efficient service, with Cody efficiently cleaning tree roots from his sewer line.
- Margie Colclough: Her review emphasizes the company's reliability, consideration, and excellent attitude, citing these qualities as reasons for her recommendation.
Negative Experiences
One negative review stands out, from Church & State Wines, who waited two weeks for an appointment and experienced a no-show. The company's inability to install a water softener and filter, despite initially booking the job, is unexpected and disappointing.
Be the first to review Quality First Plumbing & Heating Service.
Write a Review
