Business Details
44 Years
experience
Your Trusted Pool & Spa Experts in Williams Lake
Established in 1982, New Waves Pool & Spa has been serving the Cariboo region with premium recreational water products. Our expertise spans spas, hot tubs, in-ground pools, and swim spas, all designed to enhance health and lifestyle. With over three decades of experience, we prioritize quality craftsmanship and customer satisfaction. Our team delivers personalized solutions, from product selection to installation and maintenance. We specialize in Canadian-built hot tubs tailored to diverse lifestyles, including therapeutic, recreational, and family-oriented models.Our service professionals provide reliable maintenance guidance and repairs, ensuring long-term product enjoyment. We operate the largest showroom in the Cariboo, offering exclusive designs that fit various budgets. Our commitment to excellence has earned us a reputation as a trusted local leader in pool and spa solutions. We focus on creating backyard oases that combine functionality with aesthetic appeal. Customer trust remains our foundation, supported by transparent service practices and expert advice.
Services
Spa Showroom
In-Ground Pools
Swim Spas
Sauna Sales
Pool Maintenance
Details
- Year established: 1982
Highlights and features
- We have over 30 years of experience serving the Cariboo region.
- Our team offers expert installation and maintenance guidance.
- We specialize in Canadian-built hot tubs for diverse needs.
- Our service professionals provide reliable, timely repairs.
- We guarantee transparent pricing with no hidden fees.
What people say
Amazing service
Great people
Top quality products
Smooth installation
Professional support
Services
In-Ground Pools
We design and install custom in-ground pools tailored to your backyard space and lifestyle needs. Our team handles every stage from layout planning to final construction. With decades of experience, we create durable, aesthetically pleasing pool solutions that enhance property value and provide lasting enjoyment.
Spa Showroom
Our showroom features the largest selection of Canadian-built hot tubs in the Cariboo region. We offer models designed for therapy, recreation, and family use with various jet configurations and seating options. Each unit combines advanced hydrotherapy technology with energy-efficient construction for year-round enjoyment.
Swim Spas
We provide swim spas that combine fitness and relaxation through adjustable current systems. These units allow year-round swimming in controlled environments while offering therapeutic massage features. Ideal for fitness enthusiasts and those seeking low-impact exercise solutions in limited spaces.
Sauna Sales
We offer infrared saunas designed for home wellness spaces. Our units deliver targeted heat therapy that promotes circulation and muscle recovery. Professional installation ensures optimal placement and electrical safety compliance for residential settings.
Pool Maintenance
Our certified technicians provide comprehensive maintenance and repair services for pools and spas. We offer equipment diagnostics, water chemistry balancing, and seasonal opening/closing procedures. Timely service visits ensure system longevity while maintaining safe, hygienic operating conditions.
People
Rick Jelley
Owner
Rick Jelley founded New Waves Pool & Spa in 1982 with a vision to provide quality recreational products. He oversees operations and maintains the company's commitment to customer satisfaction through expert product knowledge and service standards.
Questions
What pool and spa services do you offer?
We provide in-ground pool installation, hot tub sales, swim spa solutions, sauna installations, and comprehensive maintenance services for all water-based recreational products.
Do you service the entire Cariboo region?
Yes, we serve from Quesnel to 100 Mile House, offering showroom visits, installations, and maintenance across the Cariboo area.
Are financing options available?
Yes, we offer financing programs to help customers purchase pools, spas, and swim spas with flexible payment terms.
How experienced is your installation team?
Our technicians have over 30 years of combined experience, with specialized training in pool and spa system installation and maintenance.
What maintenance support do you provide?
We offer equipment diagnostics, water chemistry management, and seasonal maintenance services to ensure optimal performance of all installed systems.