Business Details
47 Years
experience
Your Trusted Used Car Dealer in Fredericton
Jim Gilberts Wheels & Deals has been redefining the used car buying experience in Fredericton since 1979. Founded on the core values of 'Happy, Huggable & Helpful,' we've grown from a small used car lot to Canada's largest huggable car dealership, spanning 16 acres with over 24 employees. Our commitment to exceptional customer service has earned us numerous accolades, including being voted #1 Used Car Dealer in Fredericton for 15 consecutive years, the 2010 Business Person of the Year Small Business Excellence Award, and a BBB Atlantic Finalist Ethics Award.We offer an extensive selection of pre-owned vehicles, including cars, trucks, SUVs, minivans, and EV/hybrid vehicles, all backed by our exclusive 12-month Huggable Guarantee. Our state-of-the-art facility features a Tesla Supercharger, free WiFi, and a customer lounge with complimentary coffee and cookies. With four decades of experience and a team that includes third-generation automotive professionals, we continue to raise the bar for the auto dealer community while maintaining our personal touch that customers have come to expect.
Services
Used Cars
Used Trucks
Used SUVs
EV/Hybrid Vehicles
PowerSports Sales
Vehicle Financing
Parts Service
Catalytic Converter Protection
Electric Vehicle Charging
Trade-In Appraisals
Details
- Year established: 1979
Highlights and features
- 40 years of automotive expertise serving New Brunswick families
- Exclusive 12-month Huggable Guarantee on all vehicles
- Free Nitrogen Tire Program and CarFax History Reports
- Award-winning customer service with no-pressure environment
- Factory warranty coverage plus VIP trade-in experience
Associations and certifications
- BBB
What people say
Best Used Car Dealer
Exceptional financing options
Friendly sales team
Quality pre-owned vehicles
No-pressure environment
Services
Used Cars
Jim Gilbert's offers a comprehensive selection of low-kilometre used cars with factory warranties and rigorous inspection standards exceeding industry requirements. Our inventory includes popular brands like Honda, Mazda, and Volkswagen, all featuring modern technology and safety systems. Every vehicle comes with our exclusive 12-month Huggable Guarantee and comprehensive CarFax reports. Our financing specialists help customers qualify for 0 down payment options with competitive rates. The showroom features climate-controlled comfort with complimentary amenities during the shopping experience.
EV/Hybrid Vehicles
As New Brunswick's leading EV dealership, we provide a diverse range of electric and hybrid vehicles including Tesla Cybertruck, Hyundai Tucson Plug-In Hybrid, and Honda Civic Hybrid models. Our facility features a Level 3 Super Charger for customer convenience. All electric vehicles receive specialized inspections and come with remaining factory warranties plus our Huggable Guarantee. Our trained consultants help customers understand charging infrastructure, range capabilities, and available government incentives. Test drives available by appointment for all electric inventory.
Vehicle Financing
Our in-house financing team specializes in helping customers with various credit profiles secure vehicle ownership. We offer 0 down payment options, flexible term lengths, and competitive interest rates through multiple lending partners. The process includes soft-credit checks for pre-approval, trade-in valuation assistance, and transparent payment calculations. Special programs available for first-time buyers, military personnel, and those rebuilding credit. Our no-pressure approach focuses on finding affordable solutions that match customers' financial situations.
PowerSports Sales
The dealership's PowerSports division offers new and pre-owned motorcycles, ATVs, and snowmobiles from top manufacturers. Our service department provides maintenance and repairs for all makes and models with certified technicians. Parts department maintains inventory of genuine OEM components and accessories. The facility includes a dedicated service area with separate hours for PowerSports customers. Financing options available for both vehicle and parts purchases with specialized insurance protection plans.
Catalytic Converter Protection
Recognizing the growing threat of catalytic converter theft, we offer our proprietary CatStrap protection system at no additional cost on qualifying vehicles. This mechanical deterrent system makes removal significantly more difficult while maintaining factory functionality. The protection comes with educational materials about theft prevention strategies and insurance considerations. This program reflects our commitment to customer safety and long-term vehicle protection beyond the point of sale.
People
Jim Gilbert
CEO
Jim Gilbert co-founded Wheels and Deals in 1979 with his wife Dawna. With over four decades in the automotive industry, he has built a reputation as Canada's Huggable Car Dealer. Jim's leadership has grown the business from a single car lot to a 16-acre state-of-the-art facility while maintaining personal customer service. He actively participates in community initiatives and has received multiple business excellence awards.
Dawna Gilbert
Vice CEO
Dawna Gilbert has been instrumental in shaping the dealership's customer service philosophy since co-founding the business with Jim in 1979. She oversees operations with a focus on ethical business practices that earned the dealership a BBB A+ rating. Dawna works closely with local charities and ensures the company maintains its community-first approach while supporting employee development programs.
Chelsea Gilbert
President
Chelsea Gilbert brings over 20 years of automotive experience to her leadership role, having started with the company at age 14. She holds a Bachelor of Business degree from UNB and manages daily operations alongside her brother Alex. Chelsea combines fresh business strategies with family values to maintain the dealership's huggable reputation while expanding digital sales initiatives.
Alex Gilbert
Vehicle Manager
Alex Gilbert transitioned from a junior hockey career to automotive management, now overseeing vehicle operations with 15+ years of experience. He ensures all inventory meets strict quality standards and manages the purchasing team. Alex maintains his father's philosophy of treating customers with respect while implementing modern inventory management systems to improve efficiency.
Justin Roy
Sales Manager
Justin Roy brings a decade of sales leadership to the team after playing professional hockey and earning a Criminology degree. He combines customer service expertise from his masonry industry background with automotive sales knowledge. Justin focuses on transparent transactions and has developed training programs that reinforce the dealership's no-pressure sales approach.
Questions
What financing options are available for used vehicles?
We offer 0 down payment options with flexible terms through multiple lending partners. Our specialists help customers with all credit profiles secure competitive rates, including first-time buyers and those rebuilding credit.
Do you accept trade-in vehicles?
Yes, we provide VIP trade-in experiences with fair market valuations. Our team helps maximize your trade-in value while simplifying the process during your vehicle purchase.
What warranty protection is included with used vehicles?
All vehicles include remaining factory warranties plus our exclusive 12-month Huggable Guarantee. Additional protection plans like Total Loss Protection are also available.
Are electric vehicle charging stations available?
Yes, we have a Level 3 Super Charger on-site as part of the FLO Charging Network. Complimentary WiFi and refreshments available during charging sessions.
What sets Jim Gilbert's apart from other dealerships?
Our unique 'Happy, Huggable, Helpful' approach combines 40+ years of experience with personalized service, including our CatStrap theft protection, Nitrogen Tire Program, and no-pressure sales environment.
