At MasonLift Limited, we take pride in being an industry leader in providing mobile and material handling solutions to businesses throughout British Columbia for over 70 years. As a Canadian-owned company, we have built a reputation for delivering exceptional customer service, unparalleled product offerings, and a commitment to health and safety.
Our History
With roots dating back to the 1940s, MasonLift has evolved into a comprehensive solutions provider, offering a wide range of lift truck services that cater to the diverse needs of our clients. Our journey has been marked by a relentless pursuit of excellence, driven by our passion for innovation and customer satisfaction. Today, we are proud to be the authorized dealer for some of the world's leading brands, including Toyota, Kalmar, Sellick, and Ottawa.
Our Services
At MasonLift, we understand that every business is unique, with its own set of challenges and requirements. That's why we offer a comprehensive range of services designed to meet the specific needs of our clients. Our product portfolio includes new and used equipment, rentals, parts, guaranteed maintenance packages, and operator training programs. Whether you're looking to upgrade your fleet, rent a forklift for a short-term project, or require timely maintenance and repair services, we've got you covered.
Forklift Sales and Rentals
We take pride in our extensive range of forklifts, including Toyota, Kalmar, Sellick, and Ottawa models. Whether you're in the market for a new or used forklift, we have the perfect solution for your business. Our rental fleet is one of the largest in Western Canada, with a variety of trucks available for short- and long-term rentals. Our experts will work with you to find the right truck for your application, ensuring maximum productivity and efficiency.
Industrial Safety Training
At MasonLift, we believe that safety is everyone's responsibility. That's why we offer comprehensive industrial safety training programs, designed to equip operators with the skills and knowledge they need to work safely and efficiently. Our training programs cover a range of topics, including forklift operation, aerial work platforms, cranes, skid steer equipment, and more.
Parts and Service
Our parts and service department is dedicated to keeping your equipment running at peak performance. Our factory-trained technicians are available 24/7 for emergency service, and our parts inventory includes OEM and aftermarket components for all makes and models of forklifts.
Dock Division
Our dock division specializes in providing comprehensive solutions for loading dock operations. From dock restraint systems to dock equipment, we have everything you need to optimize your loading dock operations.
Our Commitment to Health and Safety
At MasonLift, we are committed to the health and safety of our workers, as well as those we work for. We believe that a safe work environment is essential for our clients' success, and we take pride in our exceptional teamwork and commitment to integrating all practical measures to prevent injuries and illness.
MasonLift has received an overwhelmingly positive response from customers, with a majority rating the service as 5 stars. The customers have appreciated the prompt and friendly service provided by the staff, particularly Brian Costello, who has been praised for his professionalism and dedication to ensuring customer satisfaction.
Sales and Service
The sales and service team at MasonLift have been commended for their responsiveness, knowledge, and customer-oriented approach. Customers have highlighted the efficient service, with technicians arriving on time and resolving issues quickly. Brian Costello has been particularly mentioned for his exceptional service and dedication to customer satisfaction.
Certification and Training
MasonLift's forklift certification training has also received positive feedback. Chris Reid has been praised for his thorough and patient approach to teaching, ensuring that all trainees understand the necessary safety measures and operation techniques.
Exceptional Customer Service
The staff at MasonLift, including Julia Williams, have been recognized for their exceptional customer service. They have been described as friendly, helpful, and always willing to go the extra mile to assist customers.
One Negative Experience
However, there was one negative experience reported by a customer, Malcolm Gray, who had a disappointing experience with the service and repair of a forklift. He mentioned that the company was not able to fix the problem after three weeks and quoted an excessive price for a new battery, which was resolved by another company at a lower cost.
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