Fully Completely Inc. is a family-owned and operated cleaning and restoration company based in Newmarket, Ontario. Established in 1994, we have grown exponentially since our humble beginnings as a small one-man carpet cleaning operation. Throughout the years, we have consistently strived to fulfill the needs of our community, evolving our services to meet the changing demands of our customers. Our commitment to excellence has earned us recognition as the best in our field, with 19-time wins of The Era Banner's Readers' Choice Awards.
Our Mission
At Fully Completely Inc., our mission is to provide top-notch cleaning and restoration services to our clients. We believe that our customers deserve the best, and we aim to exceed their expectations with our expertly trained and certified technicians. Our team of six carpet technicians has over thirty years of combined experience, ensuring that every job is executed with precision and care. We take pride in our motto, "To Service, not sell, " which reflects our focus on delivering high-quality work rather than making a quick sale.
Our Services
Fully Completely Inc. offers a wide range of cleaning and restoration services, including:
Carpet Cleaning: Our state-of-the-art equipment and eco-friendly cleaning solutions ensure that your carpets are thoroughly cleaned and restored to their original glory.
Area Rug Cleaning and Restoration: We specialize in cleaning and restoring delicate area rugs made of various fibres, dyes, and constructions. Our experienced technicians can clean and restore even the most exotic and valuable area rugs.
Duct Cleaning: Our duct cleaning services are designed to remove dirt, debris, and allergens from your air ducts, improving indoor air quality and reducing energy costs.
Upholstery Cleaning: Whether you're dealing with stained furniture or worn-out upholstery, our team can expertly clean and restore your belongings to their original condition.
Window Cleaning: Our window cleaning services are perfect for residential and commercial properties, leaving your windows sparkling clean and streak-free.
Flood Restoration: In the event of a flood, our team of experts can quickly assess the damage and implement a restoration plan to minimize further damage and get your property back to normal.
Our Commitment to Quality
Fully Completely Inc. is committed to providing exceptional service and results. We utilize the latest cleaning methods and technologies to ensure that every job is done to the highest standard. Our semi-annual check-ins with customers help us stay on top of their needs and build personal relationships that have been lost by many other companies. Our friendly office staff, with over 40 years of combined experience, is always available to provide trusted advice and guidance.
Satisfactory Experiences with Fully Completely
Duct Cleaning
Fully Completely's duct cleaning services have received rave reviews. Customers have praised the company's professional and efficient technicians, such as Jimmy, Ezra, Matt, and Kyle, who took the time to explain the process and showed the results of the cleaning. The company's attention to detail and thoroughness have left customers feeling satisfied and happy to recommend their services.
Carpet Cleaning
Customers have been impressed with Fully Completely's carpet cleaning services, with some customers being repeat clients. The company's technicians, such as Steve, Shawn, and Justin, have been praised for their friendly and professional demeanor. Customers have reported being thrilled with the results, stating that their carpets look amazing.
Other Services
Fully Completely's other services, such as eavestrough cleaning and window cleaning, have also received positive reviews. Customers have appreciated the company's attention to detail, professionalism, and courtesy.
Praise for Customer Service
Many customers have praised Fully Completely's customer service, citing the company's responsiveness, flexibility, and ability to accommodate their scheduling needs. The company's office staff, including Rikki, have been commended for their friendly and helpful nature.
Negative Experience
However, one customer had a negative experience with Fully Completely, citing poor communication, missed appointments, and a lack of follow-up.
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