Exceeding Client Expectations with Quality and Reliability
At Front Street Animal Hospital, we understand the importance of providing exceptional veterinary care to animals in Toronto and the surrounding areas. As passionate pet owners ourselves, we know how much love and care goes into caring for our beloved pets. As a result, we have created a veterinary clinic that is dedicated to providing the best possible care for your furry friends.
Our Mission
Our mission is to provide the highest quality veterinary care to our patients, while also delivering exceptional customer service to their owners. We believe that every pet deserves the best possible care, and we strive to deliver this standard in every visit.
Our Team
Our team of veterinarians, technicians, and support staff are dedicated to providing the highest level of care to our patients. From routine check-ups to complex medical procedures, we have the expertise and compassion to care for your pet's every need.
Our Services
We offer a wide range of veterinary services, including:
- Medical Services: We provide diagnosis and treatment for a variety of medical conditions, including fleas, ticks, and internal parasites.
- Diagnostic Services: Our state-of-the-art diagnostic equipment allows us to quickly and accurately diagnose a range of conditions.
- Surgical Services: Our veterinarians are trained in a range of surgical procedures, from routine surgeries to complex emergency surgeries.
- Preventive Care Services: We believe in the importance of preventive care, which is why we offer a range of services including vaccinations, dental care, and parasite control.
Our Facilities
Our hospital is designed to provide a comfortable and stress-free environment for your pet. From our modern exam rooms to our cozy waiting area, we strive to make every visit as pleasant as possible.
Our Commitment
At Front Street Animal Hospital, we are committed to providing exceptional care to every pet that walks through our doors. We understand that every pet is unique, and we strive to provide personalized care that meets their individual needs. Whether your pet needs routine care or emergency treatment, we are here to help.
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Overall Experience
The reviews paint a mixed picture of the Front Street Animal Hospital, with some customers expressing gratitude and praise for the staff's professionalism, compassion, and care, while others have had negative experiences, citing issues with phone calls, medication filling, and pricing.
Staff and Care
Positive Comments
Many reviewers praised the staff at Front Street Animal Hospital, describing them as "amazing", "professional", "loving", and "caring". They appreciated the attention and concern shown to their pets, and felt that the staff went above and beyond to provide excellent care.
Negative Comments
On the other hand, some reviewers had negative interactions with the staff, citing instances of poor communication, high prices, and a lack of urgency in addressing their pets' needs.
Specific Issues
Phone Calls
Some reviewers mentioned difficulties in getting phone calls answered by a live person, which led to frustration and delays in getting assistance.
Medication Filling
One reviewer had a negative experience with the hospital's policy on filling prescriptions, feeling that they were being taken advantage of financially.
Pricing
A few reviewers felt that the services were overpriced, which was a major factor in their decision to seek care elsewhere.
Availability
Several reviewers expressed frustration with the hospital's booking policy, which sometimes resulted in long wait times or unavailability when their pets needed urgent care.
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