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At SUNco Building Materials Ltd., we are a family-run business that has proudly served the Sunshine Coast since 1992. We are committed to quality and customer satisfaction, and our dedication to our community is reflected in our certification as a Living Wage Employer.
Our History
Founded in 1992, our business has evolved from a recycling business to one that specializes in new door and window packages. Today, we offer a huge selection of new interior, exterior doors & garage doors, windows & skylights, screens, deck railings, and related hardware. We are also home to the only door pre-hanging shop on the entire Sunshine Coast.
Our Services
Our knowledgeable and friendly staff members provide new construction & renovation consultations, free in-store estimates, product delivery, screen repairs, and a door pre-hanging service. We are unable to provide in-home measuring and installation services at this time, though we are able to install Wizard Retractable Screen Doors. We can connect you with a local recommended construction contractor, if needed.
Our Products
We offer a wide range of products, including doors, windows, retractable screens, deck railings, and hardware. Our products are designed to meet the needs of homeowners and professional builders, and we are proud to offer great products at competitive prices.
Our Commitment
We are dedicated to our Sunshine Coast Community. As a Certified Living Wage Employer, we make a difference to our staff, who know that they will be able to make ends meet because we have guaranteed them a Living Wage, and also the Sunshine Coast community that we call home. Investing in a living wage is investing in the health of our community. We are proud to share our commitment to paying a Living Wage.
Service Experience
The majority of customers experienced excellent service from Ross and his crew, with several mentioning their helpfulness, professionalism, and willingness to go above and beyond. However, a few customers had negative experiences, particularly with Ross's customer service skills and the company's return policy.
Product Quality and Pricing
Most customers were satisfied with the quality of the doors and windows they purchased, as well as the competitive pricing. Some customers noted that prices were better than those in Vancouver, and the company's selection was limited but sufficient for their needs.
Delivery and Installation
Delivery and installation services were generally praised, with customers noting that the company arranged delivery and had detailed quotes. A few customers experienced delays or issues with installation, but these were resolved in the end.
Warranty and Support
A couple of customers experienced issues with warranty claims, but these were eventually resolved. One customer noted that the company's support was good, and they were happy with their windows a year after installation.
Negative Experiences
A few customers had negative experiences with Ross, including rudeness, smirky comments, and difficulty with returns. One customer noted that they were told to expect a long wait for a refund, and another customer had issues with the return policy and restocking fees.
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