Business Details
35 Years
experience
Your Trusted Flooring Experts in Kitchener, ON
Established in 1991, Carpet Store has been a trusted provider of flooring solutions in Kitchener and surrounding areas for over three decades. Our full-service approach combines personalized customer service with expert installation, ensuring seamless project execution from consultation to completion. With a team of seasoned professionals and 15 dedicated installers, we offer comprehensive flooring expertise spanning residential and commercial projects.Our commitment to quality is reflected in our curated selection of Canadian-made products and global brands, backed by a satisfaction guarantee. As a family-owned business, we prioritize long-term relationships with clients and maintain a steadfast dedication to craftsmanship, transparency, and community values that have defined our reputation since inception.
Services
Carpet Installation
Vinyl Plank Installation
Hardwood Floor Installation
Tile Installation
Commercial Flooring
Flooring Consultation
In-Home Measurement
Carpet Repair
Flooring Supply
Installation Services
Details
- Year established: 1991
Highlights and features
- We offer 30+ years of specialized flooring expertise in Kitchener-Waterloo
- Our full-service model includes free in-home consultations and guaranteed installations
- We maintain a stable of 15 certified installers with decades of collective experience
- Our inventory features Canadian-made products and global brand partnerships
- We provide personalized service with no 'cash-and-carry' approach to sales
Services
Carpet Installation
Our carpet installation service combines premium materials with expert craftsmanship. We offer free in-home consultations, removal of old flooring, and professional installation of plush, commercial, and specialty carpets. Our certified technicians ensure precise fitting and finish, backed by a satisfaction guarantee. With over 30 years of local experience, we provide competitive pricing on Canadian-made and international brands.
Hardwood Flooring
We specialize in hardwood floor installation for residential and commercial properties. Our services include material selection, subfloor preparation, and expert installation of solid and engineered hardwood. We offer customization options for plank width, finish, and pattern, with pricing tailored to wood type and project scale. Our team ensures durable, elegant installations that enhance property value.
Tile Installation
Our tile installation covers ceramic, porcelain, slate, and specialty tiles for floors and walls. We handle projects from small bathroom renovations to large commercial spaces. Services include layout planning, cutting, and precise installation of standard and large-format tiles. Our experts ensure proper waterproofing and finishing for both residential and commercial applications.
Commercial Flooring
We provide comprehensive flooring solutions for commercial spaces including offices, apartments, and retail locations. Our services cover carpet tiles, vinyl, and rubber flooring installation with minimal business disruption. We offer bulk pricing on commercial-grade materials and specialized installations like gym flooring and stair treads. Our team coordinates with builders for seamless project execution.
Vinyl Plank Installation
We install luxury vinyl plank and tile flooring suitable for high-traffic residential and commercial areas. Our services include subfloor preparation, precise cutting, and expert installation of click-lock, loose-lay, and glue-down systems. We offer water-resistant options with realistic wood and stone patterns, ensuring durable, low-maintenance flooring solutions at competitive pricing.
People
Sue Demeter
Owner
Sue Demeter has led Carpet Store since 2018 following her husband's passing. With a background in human resources, she transitioned to retail management while maintaining the business's family values. She oversees operations and client relations, ensuring continuity of the personalized service approach established in 1991.
Questions
What types of flooring do you offer?
We carry carpets, hardwood, vinyl plank/tile, ceramic/porcelain tiles, laminate, and commercial flooring options. Our inventory includes Canadian-made products and international brands.
Do you provide installation services?
Yes, we offer full-service installation for all flooring types with certified technicians. Services include measurement, material delivery, old flooring removal, and professional finishing.
What areas do you serve?
We serve Kitchener, Waterloo, Cambridge, Guelph, New Hamburg, Baden, Ayr, Paris, Woodstock, and St. George areas with local delivery and installation.
How are your pricing and payment options?
Our prices start at $0.99/SF for commercial carpet and $1.69/SF for vinyl. Payment options include e-transfer, credit card, and cash with competitive pricing guaranteed.
Can I see samples at home?
Yes, we provide free in-home samples for all flooring products. You can take area rugs and material samples home to check lighting and decor compatibility.
