Business Details
15 Years
experience
Your Trusted Senior Living Software Partner
At Med e-care, we specialize in creating comprehensive technology solutions tailored for the senior living sector. Our team of operators, nurses, IT professionals, and trainers is dedicated to innovation, transparency, and collaboration. We streamline clinical and business workflows, enabling clients to focus on delivering exceptional resident care while optimizing revenue and operational efficiency. With decades of combined experience, our experts develop tools that centralize data management, improve compliance, and enhance decision-making processes.Our solutions integrate seamlessly across platforms, offering real-time insights and actionable analytics to support financial and clinical success. We prioritize long-term partnerships, providing ongoing support and customization to meet evolving industry needs. Our commitment to continuous improvement has made us a trusted leader in senior living technology across Canada and internationally.
Services
Assessment Management
Care Coordination
Medication Tracking
Analytics Dashboard
CRM Integration
Billing Software
Wound Documentation
Staff Training
Details
- Year established: 2011
Highlights and features
- We offer comprehensive software solutions for all senior living sectors
- Our team includes industry experts with decades of healthcare IT experience
- We provide real-time data integration across clinical and business workflows
- Our solutions optimize revenue while improving resident care quality
- We maintain 24/7 technical support for critical senior care operations
What people say
Easy to navigate software
Incredible customer support
Accurate real-time data
Smooth implementation process
Continuous program improvements
Services
Assessment Management
Our assessment management system handles CCRS, CHA, IAR, OMHRS, and NRS assessments for various senior care sectors. The platform enables electronic data entry, automated reporting, and seamless integration with care planning tools. This solution helps facilities maintain compliance while optimizing funding through accurate RUG-III calculations and quality indicator tracking.
Care Coordination
Centralized care coordination connects nursing, dietary, and rehabilitation departments through real-time data sharing. Features include progress notes, incident tracking, and Kardex systems that reduce documentation errors. The solution improves staff communication and ensures consistent care delivery across multiple service lines.
Medication Tracking
Our integrated eMAR solution supports web-based and offline medication administration with pharmacy system compatibility. The platform enables medication ordering, verification, and documentation through 'Pop & Dot' technology. Offline functionality ensures uninterrupted care during network outages while maintaining accurate medication records.
Analytics Dashboard
ElderSmarts analytics compile data from all sources to track community trends and financial performance. The system provides actionable insights through customizable reports and real-time dashboards. This helps administrators monitor occupancy rates, staffing efficiency, and regulatory compliance metrics in one interface.
CRM Integration
Senior living CRM solution streamlines lead tracking and admissions processes with marketing integration. The system connects sales data with clinical operations to improve occupancy rates. Automated workflows reduce administrative tasks, allowing staff to focus on resident engagement and marketing effectiveness.
People
Kathleen Gatti
CEO
Kathleen has led Med e-care since 2011, expanding operations to the UK and developing global SaaS solutions. Her strategic vision focuses on product innovation and market expansion across healthcare sectors.
Kosi Segbedzi
Head of Product
With technical leadership since 2014, Kosi oversees software development and integration standards. His clinical IT expertise shapes product roadmaps and HL7-compliant data management solutions for medication systems.
Liz Price
Head of Operations
Liz brings 13 years of pharmacy and care home sector experience. She manages implementation teams and develops training programs, focusing on operational efficiency and client support processes since joining in 2018.
Questions
What senior living software solutions do you offer?
We provide assessment management, care coordination, medication tracking, analytics, CRM integration, and billing software specifically designed for senior care facilities.
Do you support offline medication administration?
Yes, our eMAR system works both online and offline with advanced syncing capabilities for uninterrupted medication management.
How does your software improve resident care?
Our integrated solutions centralize clinical data, enabling real-time decision-making and personalized care plans that enhance resident outcomes.
Do you offer implementation support?
Yes, we provide comprehensive implementation assistance including staff training and data migration services for seamless adoption.
Are your solutions customizable for different care sectors?
Our software adapts to retirement, rehabilitation, mental health, and long-term care facilities with sector-specific assessment tools.
How do you ensure data security?
We maintain strict data protection protocols with HL7-compliant systems and regular security updates to safeguard resident information.
