Protecting Your Future, One Policy at a Time
At Richard S. Hall Insurance Agency Ltd., we are dedicated to providing exceptional insurance services to individuals and businesses in North York, Ontario, and surrounding areas. Our team, led by Richard S. Hall, is committed to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Our Mission
Our mission is to provide personalized insurance solutions that meet the unique needs of our clients. We strive to build long-lasting relationships based on trust, integrity, and expertise. Our team of experienced professionals is dedicated to providing exceptional customer service, ensuring that our clients receive the best possible coverage at an affordable price.
Our Services
We offer a wide range of insurance products and services, including auto insurance, business insurance, home and property insurance, life insurance, living benefits, mutual funds, and vehicle loans. Our team can help you navigate the complex world of insurance, ensuring that you have the right coverage to protect your assets and loved ones. We also provide additional services, such as claims filing and insurance management, through our mobile app and Ajusto.
Our Expertise
With years of experience and a strong educational background, including a Bachelor of Commerce from the University of Manitoba and Chartered Life Underwriter designation, Richard S. Hall is a trusted advisor in the insurance industry. He has received numerous awards and recognitions, including President's Club Qualifier, RVP Council Qualifier, Bronze Tablet Qualifier, Life Quality Award, Legion of Honor Qualifier, Chairman's Circle Qualifier, Silver Scroll Qualifier, Golden Triangle Qualifier, and Crystal Excellence Qualifier.
Our Commitment
At Richard S. Hall Insurance Agency Ltd., we are committed to providing exceptional insurance services that meet the unique needs of our clients. We believe in building long-lasting relationships based on trust, integrity, and expertise. Our team is dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Unsatisfactory Experiences
Three reviewers, Michelle Shaw, Mrs. S., and Andrew, shared their negative experiences with the company, expressing dissatisfaction with aspects such as professionalism, quality, responsiveness, and value.
Professionalism and Customer Service
Michelle Shaw found the company to be unprofessional, unreliable, and difficult to reach for customer service. Mrs. S. experienced poor customer service skills from an employee who was impatient and raised her tone when asked to repeat a question due to difficulty hearing. This incident left her feeling disrespected and unimportant.
Communication and Internal Policies
Andrew criticized the company's outdated internal policies and communication methods, finding it hard to understand how a company could rely on snail mail as its primary form of communication in 2018.
Overall Recommendations
All three reviewers would not recommend using the company's services, suggesting that potential clients should look elsewhere for their needs.
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