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At Dragonfly Landscape Supply, we're dedicated to providing professional-grade landscape supplies and exceptional customer service to homeowners, contractors, and landscape architects in Brantford, Paris, Hamilton, Burlington, Oakville, London, Kitchener/Waterloo, Cambridge, and beyond. Our goal is to help you create beautiful outdoor spaces that add value to your home and enhance your lifestyle.
With a wide range of products and expert advice, we strive to make your landscape project a success. Whether you're looking to improve, update, or add value to your home, our knowledgeable team is here to assist you every step of the way. From mulch and soils to rock, stone, and boulders, we offer a vast selection of landscape supplies to suit your unique needs.
Our Commitment to Customer Service
At Dragonfly Landscape Supply, we take customer service to the next level. Our experienced team is always happy to provide educated product recommendations, landscape design insight, and answer any questions you may have. We understand that landscape projects can be overwhelming, which is why we're committed to making the process as smooth and stress-free as possible.
Contractor-Friendly Services
We understand the importance of timely delivery and efficient service for contractors. That's why we offer quick turnaround on delivery services, convenient loading, and trade accounts to qualified contractors, city and county departments, and more. Our goal is to help you get back to the job site quickly, so you can focus on what matters most - delivering exceptional results for your clients.
Explore Our Products and Services
Our Paris, Ontario location features a vast selection of landscape supplies, including mulch, soils, sand, aggregates, decorative aggregates, rock, stone, and boulders, grass and turf, precast concrete, fire pits, landscape tools and accessories, and more. We also offer a materials calculator to help you estimate the materials you need for your next project.
In addition to our landscape supplies, we feature a unique gift shop filled with artisan home and garden decor, as well as a blog filled with tips, tricks, and inspiration for your next landscape project. Whether you're a seasoned contractor or a DIY enthusiast, we invite you to explore our products and services and discover the Dragonfly Landscape Supply difference.
Visit Us Today!
Located at 117 Brant Rd. 24, Paris, ON | N3L 3E1, we're open Monday to Friday from 7am to 5pm, Saturday from 8am to 4pm, and Stat Holidays from 8am to 1pm. Call us at (519) 448-1449 or email us at office@dragonflylandscape.ca to learn more about our products and services.
Customer Service
Dragonfly Landscape Supply has received overwhelmingly positive reviews for their customer service. Many customers have praised the friendly and accommodating staff, with some even mentioning specific names like Calum, who went above and beyond to meet their needs. Customers have reported quick turnaround times for deliveries, with some receiving their orders in under 3 hours.
Product Quality
The quality of products at Dragonfly Landscape Supply has also received high praise. Many customers have commented on the excellent condition of the materials, with some even recommending specific products like premium topsoil and peat-free potting soil. The store's selection and variety of products have also been praised, with customers able to find exactly what they need for their landscaping projects.
Delivery and Ordering
The ordering and delivery process at Dragonfly Landscape Supply has been praised for its ease and speed. Many customers have reported easy online ordering and flexible delivery options, including early morning deliveries. The delivery drivers have been described as friendly and courteous, with some going above and beyond to ensure that the products were placed exactly where they needed to be.
Complaints
Unfortunately, there have been some negative reviews about the service and products at Dragonfly Landscape Supply. Some customers have reported poor customer service, with long wait times on the phone and unmet expectations. Others have complained about the quality of the products, including issues with sizing and material composition. One customer reported receiving a mix of rounded and angular gravel, which significantly impacted the integrity of their paver project.
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