Nestled in the heart of Nanaimo, British Columbia, Pacific Rim Bicycle is a leading full-service bicycle store and repair center. We are passionate about cycling and dedicated to providing our customers with an exceptional experience every time they step into our store.
Who We Are
Pacific Rim Bicycle is a family-run business with a dedicated team of experienced professionals who share a deep love for all things cycling. We believe in providing personalized, friendly service and offering top-notch products and repairs to meet the diverse needs of our customers.
What We Offer
We pride ourselves on offering a comprehensive range of services and products, including:
- Bicycle Sales: We carry an extensive selection of new and used bicycles for all types of riders, featuring renowned brands such as Gt, Raleigh, Radio, We The People, Surly, Brodie, and many more.
- Bike Repairs & Service: Our experienced technicians are equipped to handle all your repair needs, from tune-ups and brakes to more complex issues. We offer various service packages to suit your needs and budget.
- Accessories & Parts: We have a wide variety of accessories and parts to enhance your cycling experience, including helmets, lights, tires, locks, and much more.
- Expert Advice: Our knowledgeable staff is always ready to answer your questions, offer advice on choosing the right bike and gear, and provide tips for safe and enjoyable riding.
Our Commitment
At Pacific Rim Bicycle, we are committed to:
- Providing exceptional customer service with a friendly and personalized approach.
- Offering competitive prices and transparent billing.
- Delivering high-quality repairs and workmanship.
- Maintaining a clean and welcoming store environment.
- Supporting the local cycling community through sponsorships and initiatives.
Join Our Team
We are always looking for passionate and motivated individuals to join our team. If you have a love for bicycles and a desire to make a difference in the lives of our customers, please reach out to us.
Exceptional Customer Service
The team at Pacific Rim Bicycles has consistently demonstrated exceptional customer service, going above and beyond to meet the needs of their customers. Whether it's providing mobile service, fixing a flat tire, or rebuilding a wheel, the staff has shown a willingness to help out a bike in need.
Fast and Friendly Service
Customers have praised the shop for their fast and friendly service, with many reviewers mentioning the quick turnaround time for repairs and the technicians' expertise. The staff has been described as kind, knowledgeable, and thorough, making customers feel confident in the service they receive.
Positive Experiences
Many customers have reported having positive experiences at Pacific Rim Bicycles, citing the shop's ability to fix complex problems, provide excellent advice, and offer competitive prices. The team's friendly and approachable nature has made customers feel welcome and valued.
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