At Symons Tire & Automotive Centre, we are proud to be a family-owned and operated business that has been serving the Mission, BC community for over 50 years. Our award-winning shop is dedicated to providing exceptional customer service, quality workmanship, and a wide range of automotive services to meet the needs of our valued customers.
Our History
Founded in 1973 by Larry and Sharon Symons, our business was built on a foundation of providing top-notch customer service, fair pricing, and a commitment to excellence. Over the years, we have grown and expanded our services to become a "one-stop shop" for all your automotive needs. From tires and wheels to brake and muffler installation, we have the expertise and resources to get your vehicle running like new.
Our Services
Our team of experienced technicians is trained to handle a wide range of services, including:
- Tire installation and repair
- Brake and muffler installation
- Wheel alignment and balancing
- Oil changes and fluid maintenance
- Commercial roadside assistance
- Farm service calls
- Front-end repair
- TPMS service
- And much more!
We pride ourselves on our ability to provide fast, efficient, and affordable service, without compromising on quality. Our state-of-the-art equipment and extensive inventory of brand-name tires, mufflers, and exhaust pipes ensure that we can meet the needs of even the most discerning customers.
Why Choose Us?
At Symons Tire & Automotive Centre, we understand that you have a choice when it comes to automotive services. So, why choose us? Here are just a few reasons:
- Our commitment to exceptional customer service
- Our expertise and experience in a wide range of services
- Our state-of-the-art equipment and facilities
- Our competitive pricing and special offers
- Our reputation for honesty, integrity, and trustworthiness
Our Mission
Our mission is to provide our customers with exceptional service, quality workmanship, and a positive experience that exceeds their expectations. We strive to build long-term relationships with our customers, and to be their go-to destination for all their automotive needs.
Customer Service
The customers have expressed varying levels of satisfaction with the service they received from Symons Tire. Some customers, such as Brenda Shewchuk, Matt Savola, Brent Davies, Daniel Brown, Patrick Plawutski, Satin Laser Spa, and Katharine Mckeown, have given high ratings and praised the service, citing exceptional service, quick repairs, and reasonable prices. They appreciated the willingness to help, even without appointments, and the honesty and transparency of the company.
On the other hand, Raphael Balachsan and Garrison T. Hugaboom have given low ratings, citing poor service. Raphael Balachsan mentioned that no one answered his phone calls, despite being open, and Garrison T. Hugaboom waited for a long time for a minor repair.
Quality of Work
Several customers mentioned that the quality of work was satisfactory, with some even going as far as to say that the work was exceptional. Daniel Brown appreciated that the technicians took the time to diagnose a complex issue and set him up with a local shop that could help, even though they couldn't fix it themselves. Satin Laser Spa was impressed with the professionalism and honesty of the company, who didn't charge them for a service they didn't need.
Others mentioned that they were pleased with the work done, citing quick turnaround times and reasonable prices. Brenda Shewchuk appreciated that the technicians took care of her car and fixed a check engine light issue in a couple of hours.
Communication
Effective communication was highlighted as a strength by several customers. Matt Savola appreciated that the company was transparent about what they could do and when they could do it, and Daniel Brown appreciated that the technicians set him up with a local shop that could help with a complex issue.
On the other hand, Raphael Balachsan was frustrated because he didn't receive a response despite being promised one within 24 hours.
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