Your loved one is always in our care
At Home Appliance Care, we take pride in being your trusted local and regional appliance parts and service team. We understand the importance of having reliable and efficient appliances in your home, and that's why we're dedicated to providing top-notch repair services to get your appliances up and running smoothly.
Our Services
Our team of 16 expert technicians, coordinators, and managers is committed to providing exceptional residential appliance service. We specialize in repairing a wide range of appliances from top brands, including AEG, AGA, ASKO, Avantgarde, Bertazzoni, Blomberg, BlueStar, Bosch, Dacor, Electrolux, Faber, Falmec, Fishers & Paykel, Frigidaire, Fulgor, Gaggenau, GE, General Electric, Huebsch, Jennair, LG, KitchenAid, Liebherr, Marvel, Maytag, Miele, Monogram, Porter & Charles, Signature, Sub Zero, Thermador, Viking, Whirlpool, Wolf, and Zephyr. We also offer factory-authorized parts and service to ensure that your appliances are repaired to the highest standards.
Our Expertise
Our technicians are highly trained, licensed, and experienced professionals who stay up-to-date with the latest technologies and repair practices in the industry. We have direct access to manufacturers' technical support, which enables us to diagnose problems accurately and efficiently. With over 20 years of experience in the industry, our team is dedicated to providing exceptional service and ensuring that your appliances are repaired to the highest standards.
Our Commitment
At Home Appliance Care, we're committed to building long-lasting relationships with our customers. We believe in providing reliable and efficient service that exceeds your expectations. We're dedicated to being environmentally friendly and promoting sustainability by repairing appliances rather than replacing them. We're always there to help, and we stand by our 90-day worry-free warranty.
Area Coverage
We serve the Ottawa area, including Nepean, Ficko, Edwards, Cumberland, Cumberland Ward, Clarence-Rockland, Clarence Creek, Plantagenet, Curran, Hammond, Cheney, Ettyville, Bourget, Cambridge Forrest Estates, Limoges, Casselman, Finch, St Albert, Crysler, Berwick, Chesterville, Limerick, Morewood, Embrun, and Russell.
Overall Experience
The reviews for Home Appliance Care are mixed. Some customers had a positive experience with the company, while others were unhappy with the service they received.
Positive Reviews
Some customers praised the company's technicians, saying they were pleasant and professional. They also appreciated the prompt service, with some being able to schedule appointments for the same day or the next day. The technicians were said to be knowledgeable and able to diagnose and repair issues correctly.
Negative Reviews
Other customers had a poor experience with Home Appliance Care. They reported issues with the company's communication, citing difficulties in booking appointments and receiving updates on the status of their repairs. Some customers also felt that the company was overpriced, with one reviewer saying they were charged $50 for a return trip to install a part that was defective. Another reviewer reported being charged $200 for a 30-minute service call.
Common Issues
Several reviewers mentioned issues with the company's communication and customer service. Some felt that the technicians did not introduce themselves or explain what they were doing, leading to a lack of trust. Others reported difficulty in getting issues resolved, with some repairs taking multiple attempts to complete.
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