Spindle Factory is a family-owned and operated factory established in 1983, manufacturing high-quality Canadian products, including stairs, railings, and other custom interior and exterior stair and railing solutions for Canadian homes. With a 70,000 SQF production facility in Edmonton, Alberta, we take pride in providing exceptional craftsmanship, quality, and customer service. We believe in promoting sustainability and recycling, and we strive to provide excellent customer service, whether it's for a DIY install or professional installation.
The majority of reviewers had positive comments about Spindle Factory's communication, product, and installation quality, with many praising the installers' professionalism and courtesy.
Some reviewers had issues with communication, specifically not being able to get in touch with managers, which was frustrating.