Partner with an IT company that truly understands your needs
At MY IT PRO, we understand that technology can be a game-changer for your business. That's why we're dedicated to providing customized IT solutions and comprehensive support to help local businesses in Fort McMurray boost their efficiency and bottom line.
As a full-service IT solutions provider, we believe that your technology should increase your productivity and lower your costs without adding to your stress. Our team of skilled and courteous technicians is committed to providing prompt, reliable, and responsive technology support that meets your unique needs. We don't outsource support or require you to follow complicated steps to request help. Instead, we take the time to understand your business goals and develop tailored solutions that align with your objectives.
Our Services
We offer a wide range of cutting-edge solutions designed to meet the diverse needs of local businesses. Our services include:
- Managed IT Services: A monthly package that covers customized IT solutions, proactive maintenance, and unlimited support to boost your system performance and keep costs low.
- Structured Data Cabling: Strategic design and efficient network installation that seamlessly connects your people and systems, and supports your growing data and devices.
- Phone Systems: Feature-rich, cloud-powered telephony that comes with video conferencing, instant messaging, call forwarding, and so much more to boost your communication and cost efficiency.
- Security Cameras: Top-of-the-line CCTV systems with real-time, HD-quality cameras and reliable remote access that provide the complete visibility and peace of mind you and your teams deserve.
- On-Site Computer Repair: Fast, reliable, and efficient hardware repairs, antivirus software installation, diagnostic tests, and more to keep your Macs and PCs in prime condition.
Our clients' satisfaction is the measure of our success. Hear what they have to say about our services and why they trust us to manage their IT infrastructure.
Testimonials
For the past 5-6 years, I have used My IT Pro services both professionally and personally. The service maintenance contract option that Tim offers is exemplary ensuring that issues are identified and rectified prior to causing any major downtime which is very important for any business that relies heavily on their computer/server systems. Additionally, any "one of" requests and/or emergencies have been handled quickly and efficiently with high performance results.
- Colleen Bruce, Bruce Real Estate & Management Ltd
MYITPRO was recommended to us by a mutual client in 2014. Since engaging their services our IT infrastructure is the best it's ever been. We were able to bundle our email & domain hosting services with their company which has benefited us financially and time wise. My IT Pro has always been very responsive in their timeline for service requests and their staff is very friendly and knowledgeable.
- Len Clarke, Alberta Property Management
We have been working with Tim of MYITPRO for 10+ years and we have always been very happy with the service we receive. When we call, the response is immediate and the follow up is within 24 hours. He is always willing to show us tips and tricks so that we can troubleshoot the small things ourselves.
- Allison Pardy, Choices Association of Fort McMurray
Customer Satisfaction
The customers of MY IT PRO Ltd. are highly satisfied with the service provided. They appreciate the promptness, thoroughness, and professionalism of the staff. Many customers have mentioned the friendly and knowledgeable staff, who were very accommodating and provided great communication throughout the process.
Technical Expertise
The customers have praised the technical expertise of the staff at MY IT PRO Ltd. They have successfully resolved a variety of technical issues, including fixing liquid damaged laptops, upgrading office computers, and resolving graphics card problems. The staff have also been able to transfer data from old hard drives to new ones, ensuring that no data is lost.
Affordable Pricing
Many customers have mentioned the affordable pricing of MY IT PRO Ltd. They appreciate the value for money and the fact that the staff are not looking to make extra charges. The customers have felt that the prices are fair and reasonable for the services provided.
Quick Response Time
The customers have been impressed with the quick response time of MY IT PRO Ltd. The staff have been able to provide fast service, often resolving issues within the same day. This has been particularly appreciated by customers who rely on their computers for work or other important tasks.
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