Your Business is Our Business, and We're Here for You Always!
At Island Energy Inc., we're proud to have been a leader in Victoria's heating and air conditioning field for over 25 years. Our commitment to providing exceptional service, top-notch products, and expert advice has earned us a reputation as one of the most trusted HVAC contractors in the region.
Our Story
Island Energy Inc. has been around since 1986, and in that time, we've built a team of highly trained and experienced professionals who are dedicated to helping our customers achieve their goals. Whether you're looking to install a new heat pump, furnace, or hot water system in your home or business, or simply need repairs or maintenance on your existing system, we're here to help. Our team of experts will work with you every step of the way to ensure that you get the solution that's right for you.
Our Services
At Island Energy Inc., we offer a wide range of services to meet the needs of our customers. From heat pumps and hot water systems to heat recovery ventilators, fireplaces, and furnaces, we've got you covered. We also offer commercial services, rebates, and maintenance programs to help you keep your system running smoothly and efficiently. And, with our 24/7 emergency service, you can rest assured that we'll be there to help in case of an emergency.
Our Philosophy
Our company philosophy is simple: we believe that everyone deserves to have a comfortable, healthy, and energy-efficient home or business. That's why we're committed to promoting ECO-nomical heating and ventilation systems that not only reduce energy costs but also reduce our carbon footprint. Our team of experts will work with you to design and install a system that meets your unique needs and budget, and we'll be there to support you every step of the way.
Our Team
Our team is made up of highly trained and experienced professionals who are dedicated to providing exceptional service to our customers. From our owners, Heather and Rob, to our team of gas-fitters, hot water and refrigeration technicians, and sheet metal mechanics, we've got a team that's second to none. Our knowledgeable and friendly sales staff will work with you to find the solution that's right for you, and our installation team will ensure that your system is installed efficiently and to the highest standards.
Island Energy Review Summary
About the Company
Island Energy is a professional and reputable HVAC service provider that offers a range of services including installation, maintenance, and repair of heating and cooling systems. Their team of skilled technicians and engineers provide top-notch services to customers, ensuring their homes are comfortable and energy-efficient.
Positive Feedback
The majority of the reviews for Island Energy are overwhelmingly positive. Customers praise the company's professionalism, competitive pricing, and the knowledge and expertise of their staff. Several reviewers highlighted the excellent customer service provided by the team, including prompt responses to inquiries and issues, and the courtesy and friendliness of the technicians. Many customers also mentioned the significant savings they achieved on their energy bills after installing or upgrading their heating and cooling systems with Island Energy.
Negative Feedback
While the majority of the reviews are positive, there are a couple of negative reviews. One customer reported an issue with the annual service on their residential boiler, where they were told expensive repairs were needed, but upon seeking a second opinion, they discovered that the parts did not actually need to be replaced. Another customer mentioned that they had ongoing problems with the system installed by Island Energy and felt that the company did not provide adequate service or professionalism.
Recommendations
Based on the reviews, Island Energy is a reputable and professional HVAC service provider that offers competitive pricing and excellent customer service. However, it is important for customers to do their due diligence and seek multiple quotes or opinions, especially for larger or more complex projects. Additionally, customers should ensure that they clearly communicate their needs and expectations with the company to avoid any misunderstandings.
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