Quality Brake and Muffler welcomes you to our automotive service centre in Sidney, BC. For over a decade, we have been providing reliable and trustworthy repairs and maintenance services to local drivers. Our team of experienced technicians is dedicated to upholding the highest standards of professionalism and customer satisfaction.
Our Services
At Quality Brake and Muffler, we offer a comprehensive range of services to meet all your automotive needs. Our services include:
Routine Maintenance
- Oil and filter changes
- Air filter replacements
- Battery checks and replacements
- Brake inspections and repairs
- Tune-ups and engine services
Repair & Diagnostics
- Computer diagnostics and troubleshooting
- Engine repair and replacements
- Transmission repair and replacements
- Suspension and alignment services
- Muffler and exhaust system repairs and replacements
Specialized Services
- Scheduled maintenance programs
- ICBC designated inspection facility
- Alignment and tire balancing services
- Wiper blade replacement
Warranty Approved Service
All maintenance services provided at Quality Brake And Muffler are new car warranty approved as per section 77 of the Canadian Competition Act. We use only original equipment and parts to ensure your vehicle is returned to you in optimal condition. Our workmanship is backed by a 12-month/20,000km warranty.
Our Commitment
At Quality Brake and Muffler, we are committed to providing our customers with:
- Quality: We use only the highest-quality parts and equipment.
- Integrity: We are upfront and honest in our pricing and repairs.
- Customer Service: We treat our customers with respect and provide personalized attention.
- Value: We offer competitive rates and transparent billing.
Summary of Customer Reviews
Customer Satisfaction and Quality Service
The majority of customers are extremely satisfied with the service provided by Quality Brake and Muffler. Customers appreciate the excellent workmanship, quick service, and detailed explanations of the work that needs to be done. The staff is friendly, knowledgeable, and always willing to go the extra mile to ensure customer satisfaction.
Trust and Honesty
Many customers have developed a strong trust in the shop, particularly in Steve, who is known for his honesty and dedication to his work. He treats customers like family and ensures that they are well-informed about their vehicle's condition and the necessary repairs.
Expertise and Attention to Detail
The staff at Quality Brake and Muffler is highly skilled and knowledgeable about various vehicle issues. They are able to diagnose problems quickly and efficiently, and they take the time to explain the issues to customers. Attention to detail is also a key aspect of their service, as they ensure that all repairs are done correctly and to a high standard.
Recommendations and Positive Feedback
Overall, customers highly recommend Quality Brake and Muffler to others, praising the shop's excellent service, friendly staff, and high-quality workmanship. The positive feedback from customers demonstrates the shop's commitment to providing outstanding service and ensuring customer satisfaction.
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