Your Partner in Quality and Community
At Island Tire and Wheel, we're more than just a tire shop - we're a family-owned and operated business dedicated to providing top-quality products and exceptional customer service to the residents of Vancouver Island. Since 2006, we've been proudly serving our community with a passion for helping people and giving back to those in need.
Our Story
With over 20 years of experience in the industry, our team has built a reputation for being the go-to destination for all things tires and wheels. Our founders' vision was to create a business that not only provided excellent products but also made a positive impact on the community. Today, we're proud to say that we've achieved just that. Our commitment to donating to local community projects and sponsoring fine organizations is a testament to our dedication to giving back.
Our Services
At Island Tire and Wheel, we offer a vast selection of new and used tires, rims, and accessories to suit every vehicle and budget. Our team of experts is trained to provide top-notch service, ensuring that every customer leaves our shop feeling confident and satisfied with their purchase. From installing new tires to providing routine maintenance, we've got you covered. Our services include:
- New and used tire sales
- Tire installation and balancing
- Rim sales and installation
- Accessory sales
- Routine vehicle maintenance
Why Choose Us
So, what sets us apart from the rest? At Island Tire and Wheel, we believe in providing more than just a product - we believe in building relationships and trust with our customers. Our commitment to quality, customer satisfaction, and community involvement is what drives us to be the best in the business. With a passion for helping people and a dedication to giving back, you can trust that you're in good hands with us.
Negative Comments
Despite generally good reviews, some customers had negative experiences at Tire Exchange. Vanessa C. gave a 2-star review, stating that the company has low standards and was unprofessional in resolving issues. She experienced issues with a set of used tires, which had a hole in the tire wall and was flat shortly after installation. After multiple calls, she still had not received a refund. Foster Richardson also gave a 2-star review, expressing disappointment with the lack of masks worn by staff, which they considered a blatant disregard for public health guidelines.
Positive Comments
On the other hand, many customers had positive experiences at Tire Exchange, praising the helpful and knowledgeable staff, good service, and high-quality tire changes. Chris Karch, Ron Anwyll, Hagen Los, Sam Stokes, Jytte Olsen, Kristina Bremnes, Shanon Dycke, Kayngel Haul, Maria Lea, and Mack C. Colleen all gave 5-star reviews, commending the company for its excellent service, great prices, and attention to detail.
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