Chill, Invigorate & Refreshe Transform Your Body, Transform Your Life
At Coast Spas Lifestyles, we're passionate about creating innovative and customer-pleasing hot tubs and swim spas that transform your body and life. With almost 30 years of experience, our Canadian-based company in Langley, BC, crafts high-quality hot tubs and swim spas in our world-class manufacturing facility. As one of the leading manufacturers globally, we're proud to export our products to over 50 countries worldwide.
Our Services
As a premier hot tub and swim spa provider, we offer a wide range of services to ensure that you get the most out of your investment. From sales to service, our team of experts is dedicated to providing exceptional customer care. Our services include:
- Hot tub and swim spa sales and installation
- Maintenance and cleaning services
- Water testing and balancing
- Spa chemical and maintenance programs
- Opening and tune-up services
- Parts and warranty lookup
- Customer support and education
Our Commitment
At Coast Spas Lifestyles, we're committed to providing our customers with the ultimate hot tub and swim spa experience. We believe that relaxation, recreation, and wellness should be accessible to everyone, which is why we strive to create innovative products and services that cater to diverse needs and lifestyles. Our commitment to innovation, quality, and customer satisfaction has earned us numerous awards, including the prestigious Consumers Digest Best Buy award.
Our Collections
We offer a wide range of hot tub and swim spa collections that cater to different tastes, styles, and budgets. From our patented Coast Freshe cold plunge collection to our luxurious Opulence collection, we have something for everyone. Our collections include:
- Duoscape Collection
- 2Purfikt Collection
- 2024 Patio Collection
- Oasis Collection
- Classic Collection
- Elite Collection
- Luxury Collection
- Opulence Collection
- Swim Spa Collection
- Coast Freshe Collection
Why Choose Us
At Coast Spas Lifestyles, we stand out from the competition due to our commitment to innovation, quality, and customer satisfaction. Our products are designed to provide the ultimate relaxation, recreation, and wellness experience, while our services are tailored to ensure that you get the most out of your investment. With our world-class manufacturing facility, exclusive Hydro-cyclonic filtration system, and stunning entertainment features, we're confident that you'll find the perfect hot tub or swim spa for your lifestyle.
Customer Service and Product Quality
The overall sentiment from the reviews is quite positive, with most customers expressing satisfaction with the service and product quality provided by Coast Spas. Several customers highlighted the helpfulness of the staff, particularly Chung, Kyle, Mist, and Terry, who were praised for their knowledge and assistance. Additionally, customers appreciated the quick response times and effective solutions provided by the service team.
A few customers mentioned the quality of the hot tubs, stating that they were significantly better than other brands they had considered. Furthermore, customers appreciated the local manufacturing and availability of parts, making it easier to maintain their hot tubs.
Negative Experiences
However, not all experiences were positive. A couple of customers had issues with their purchases, including problems with the lid assist and heat pump failure. In one case, the customer felt that the company did not take responsibility for the issues and did not provide adequate support.
Additionally, there were complaints about the customer service provided by certain staff members, with one customer feeling that they were not treated fairly due to their appearance. Another customer had a negative experience with the return policy and felt that the company was not willing to work with them to resolve the issue.
Overall Sentiment
In summary, the majority of customers had positive experiences with Coast Spas, highlighting the excellent customer service and product quality. However, there were a few instances of negative experiences, primarily related to customer service and product issues.
Be the first to review Coast Spas Lifestyles.
Write a Review
