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Welcome to Fraser Valley Hot Tubs, your one-stop destination for all your hot tub and swim spa needs in Canada. We are proud to be an authorized dealer of Master Spas, Challenger Swimspas, H2X Swimspas, MP Swimspas, and Getaway Spas, offering a wide range of products to suit every lifestyle and budget. Our commitment is to provide our customers with the highest quality products, exceptional service, and expert advice.

Our Services

At Fraser Valley Hot Tubs, we offer a variety of services to ensure that you get the most out of your hot tub or swim spa experience. Our services include:

  • Sales and Installation: We have a wide selection of hot tubs and swim spas in stock, ready for delivery and installation. Our team of experts will help you find the perfect hot tub or swim spa for your needs and budget, and handle the installation process from start to finish.
  • Financing: We understand that buying a hot tub or swim spa is a significant investment, which is why we offer financing options to help make your purchase more affordable. We work with reputable financing companies to provide flexible payment plans that fit your budget.
  • Service and Maintenance: We offer ongoing service and maintenance plans to ensure that your hot tub or swim spa stays in top condition. Our team of experts can handle any issues that may arise, from minor repairs to major overhauls.
  • Troubleshooting and FAQs: We provide troubleshooting and FAQs to help you solve common issues that may arise with your hot tub or swim spa. From questions about installation to maintenance and safety, we have you covered.

Why Choose Fraser Valley Hot Tubs?

At Fraser Valley Hot Tubs, we are committed to providing our customers with the best possible experience. Here are some reasons why you should choose us for your hot tub and swim spa needs:

  • Expert Advice: Our team of experts has years of experience in the industry and can provide you with the advice and guidance you need to make an informed purchase. We will help you find the perfect hot tub or swim spa for your needs and budget.
  • Quality Products: We only sell the highest quality hot tubs and swim spas from trusted manufacturers like Master Spas, Challenger Swimspas, H2X Swimspas, MP Swimspas, and Getaway Spas. You can trust that our products are built to last.
  • Exceptional Service: We pride ourselves on providing exceptional service to our customers. From sales and installation to service and maintenance, we are committed to exceeding your expectations.
  • Competitive Prices: We offer competitive prices on all our products and services, ensuring that you get the best value for your money.

Why should I consider a hot tub?

Warm water therapy has proven to be beneficial in healing, relieving and preventing injuries. For many people, it also helps to ease the stresses of everyday life, joints, and muscles as well as provide a great environment to connect with family and friends.

Is it difficult to install a hot tub? Where's the best place to put it?

The answers to these are dependent on each individuals situation, but the bottom line is that a hot tub is actually relatively easy to install. Sufficient clearance is needed to transport the tub to your pad. Afterwards a qualified electrician will need to wire up the tub, and then only a garden hose is needed to fill it up!

Is taking care of a hot tub difficult?

Unlike most brands of hot tubs, taking care of a Master Spa is very easy. Every Master Spa features a patented, time-saving Eco Pur Water Purification System, which drastically reduces the time and amount of maintenance needed on your hot tub.

Are Master Spas hot tubs energy efficient?

Yes. Master Spa's are built to exceed the energy standards set by the California Energy Commission (CEC). Master Spas uses Icynene foam, which will not lose its insulating value for the life of your spa, while other brands using less expensive urethane based foams may lose up to 50% of their R-value (the measure of an insulation's ability to resist heat traveling through it) in as little as two years.

Reviews
Positive: The company has received praise for its friendly and knowledgeable staff, competitive pricing, and excellent customer service.
Negative: Some reviewers have had issues with the company's professionalism and reliability, citing instances of unkept appointments and miscommunication.

Customer Experience

The reviewers have had mixed experiences with the hot tub company, with some having positive interactions and others facing issues with professionalism and reliability.

Issues with Professionalism and Reliability

Some reviewers have expressed disappointment with the company's professionalism and reliability. They have reported instances of unkept appointments, miscommunication, and a lack of accountability. The owner's responses to negative reviews have also been criticized for being defensive and unprofessional.

Positive Interactions

On the other hand, some reviewers have had positive experiences with the company, praising the friendly and knowledgeable staff, competitive pricing, and excellent customer service. They have reported prompt and reliable service, including installation and repair work.

Product Quality

The quality of the hot tubs and related products has been praised by some reviewers, who have recommended the company's products to others.

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