Business Details
Hot Tubs & Pools in Cambridge & Kitchener
Backyard Resorts has been serving the Waterloo Region with premium hot tubs, pools, and outdoor living solutions since our establishment. We specialize in Beachcomber Hot Tubs, offering a comprehensive selection from entry-level models to top-tier designs, complemented by energy-efficient features and accessories. With two spacious showrooms in Cambridge and Kitchener, our experienced team provides personalized guidance to help customers create ideal backyard retreats.We stand behind our Price Beat Guarantee, ensuring competitive pricing matched to competitors' offers. Our services extend to maintenance, repairs, water care expertise, and professional installations, supported by certified technicians trained in H2Know and BioGuard systems. We prioritize customer satisfaction through transparent communication, tailored solutions, and ongoing support for both new and existing pool and hot tub owners.
Services
Hot Tub Sales
Pool Maintenance
Water Testing
Equipment Repair
Patio Furniture
Highlights and features
- We offer a Price Beat Guarantee on all competitor coupons
- Our team provides certified water care expertise with BioGuard ALEX testing
- Two convenient Waterloo Region locations with extensive showroom displays
- We service all hot tub brands with preventative maintenance programs
- Experienced installation teams for pools, hot tubs, and patio furniture
What people say
Excellent service
Knowledgeable staff
Price Beat Guarantee
Prompt responses
Professional installations
Services
Hot Tub Sales
We offer a complete range of Beachcomber Hot Tubs from entry-level models to premium designs with energy-efficient features. Our showrooms display dozens of options with expert staff available to help customers select the ideal configuration for their space and needs. Accessories and custom covers ensure complete satisfaction with every purchase.
Pool Maintenance
Our certified technicians provide comprehensive maintenance programs including water balancing, equipment checks, and seasonal openings/closings. We use BioGuard products and ALEX water testing technology to ensure optimal pool conditions while extending equipment lifespan through preventative care strategies tailored to each installation.
Water Testing
Our H2Know-certified team performs detailed water analysis using BioGuard's ALEX software for precise chemical recommendations. This 10-parameter testing system identifies complex interactions affecting water quality, providing customized treatment plans that maintain safe swimming conditions while minimizing chemical waste and operational costs.
Equipment Repair
We service all hot tub and pool equipment brands with both in-store bench service and on-site repair options. Our technicians handle component replacements, leak repairs, and system upgrades using genuine replacement parts. Emergency service calls are available for urgent equipment failures affecting system functionality.
Patio Furniture
Our Enclover patio furniture collections offer modular designs for customized outdoor spaces. Showroom displays feature flexible configurations allowing customers to visualize complete backyard setups. Our staff provides layout recommendations and product specifications to ensure durable, weather-resistant installations matching individual lifestyle needs.
Questions
Do you price match competitors?
Yes, we offer a Price Beat Guarantee that matches all competitor coupons and advertised prices.
What hot tub brands do you carry?
We specialize in Beachcomber Hot Tubs but service all major brands for sales and repairs.
Do you provide pool maintenance services?
Yes, we offer comprehensive maintenance programs including water testing, equipment checks, and seasonal services.
Are financing options available?
Yes, we provide financing options for qualified customers on hot tub and pool purchases.
What areas do you serve?
We serve the entire Waterloo Region including Cambridge, Kitchener, and surrounding communities.
Do you offer water testing?
Yes, our certified technicians provide free in-store water testing using BioGuard's ALEX technology.
