Transforming backyards into relaxing retreats, one hot tub at a time.
Nestled in the heart of Southwestern Ontario, Great Escape Hot Tub Company has become the trusted destination for discerning individuals seeking the ultimate backyard oasis. With over two decades of expertise, our dedicated team has guided countless families in transforming their outdoor spaces with the perfect hot tub or swim spa.
A Curated Experience for Every Budget
Our expansive showroom, boasting over 30 spas, showcases a diverse range of options to suit every taste and budget. From cost-conscious models to premium hot tubs, our dedicated staff is ready to assist you in finding the perfect match for your needs and desires.
Unparalleled Expertise and Service
Beyond just selling hot tubs, we are committed to offering comprehensive support every step of the way. Our experienced staff boasts over 40 years of combined sales and service experience, allowing us to provide unparalleled guidance on everything from choosing the right spa to ensuring its optimal performance and longevity.
Comprehensive Support and Expertise
- Expert Installation and Service: We service all major hot tub brands and carry the largest parts department in the region.
- Competitive Pricing: Enjoy peace of mind knowing you're getting the best deals in the market, with an additional 5% discount compared to our competitors.
- Exceptional Customer Care: Our team is dedicated to ensuring your complete satisfaction, offering unparalleled support and personalized attention throughout your journey.
Innovation, Quality, and Value
At Great Escape Hot Tub Company, we prioritize quality, innovation, and value for our customers. We proudly represent reputable brands like BeWell Spas, known for their innovative features and durable construction.
Our commitment to excellence extends beyond just the products we offer. We continuously invest in customer service training, technical expertise, and competitive pricing to ensure an unparalleled experience for every client.
Experience the Great Escape Difference
Step into our welcoming showroom and discover the world of relaxation and rejuvenation awaiting you. Our passionate team is ready to welcome you and guide you through the process of finding your perfect hot tub. Contact us today and embark on the journey towards creating your own personal oasis!
The reviews for Great Escape are overwhelmingly positive, with many customers praising their excellent customer service, knowledgeable staff, and great deals on hot tubs. Several customers appreciated the detailed instructions provided for maintenance and repairs, which helped them save money by fixing issues themselves. However, there is one negative review that highlights poor communication and a lack of transparency regarding repair capabilities and available parts. Overall, Great Escape seems to excel in customer satisfaction and after-sales support.
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