Business Details
50+ Years
experience
Emergency
services
Expert Rug Cleaning & Repair in Calgary
At Heirloom Rug Cleaning, we are a family business that focuses on the specialized service of washing, cleaning, and protecting fine Oriental rugs and collectible textiles. We utilize time-honored techniques and modern equipment for the most thorough cleaning possible for our customers in Calgary and other cities we serve throughout Southern Alberta. We are known all across North America and overseas for our consulting services, assisting other companies with rug cleaning issues and outfitting their facilities with modern rug washing equipment. We have been in operation since 1967, perfecting our process to ensure that your rugs look, feel, and smell amazing when they are returned to your home. Our team of certified professionals specializes in cleaning even the most delicate rugs, using state-of-the-art equipment, including the unique Centrum Force Synergy System, one of only two companies in Canada with access to this technology.We offer a range of services, including area rug cleaning, rug repair, stain removal, fringe repair, and pet-proof rug padding. Our commitment to quality is demonstrated through our use of Wool Safe approved cleaning agents and our Pet Satisfaction Guarantee, which ensures the removal of stains, urine, and other pet odors. We provide convenient pickup, drop-off, and shipping options for residential and commercial customers across Alberta. Our reputation for excellence is supported by numerous positive customer reviews and affiliations with industry-leading manufacturers of rug pads and cleaning solutions. We are dedicated to preserving the beauty and longevity of your valuable rugs through meticulous attention to detail and a deep understanding of the craftsmanship involved in fine textiles.
Services
Rug Cleaning
Rug Repair
Stain Removal
Rug Padding
Pet Stain Removal
Details
- Year established: 1967
Highlights and features
- We have been cleaning and repairing fine rugs since 1967.
- Our team includes certified specialists for delicate rug care.
- We use state-of-the-art equipment like the Centrum Force Synergy System.
- We offer a Pet Satisfaction Guarantee for stain and odor removal.
- We provide pickup, drop-off, and shipping options across Alberta.
Associations and certifications
- Wool Safe
What people say
Highly recommended
Professionalism, Quality, Value
Looks brand new
Excellent experience
Fabulous job
Services
Rug Cleaning
Our rug cleaning service combines traditional craftsmanship with modern technology to thoroughly clean and restore fine textiles. Using specialized techniques and Wool Safe approved solutions, we remove embedded dirt, stains, and allergens from Oriental, Persian, silk, and antique rugs. Our process preserves colors and fibers while ensuring a deep clean that extends the lifespan of your investment. Customers benefit from improved indoor air quality and rugs that look vibrant and new.
Rug Repair
We specialize in repairing damaged rugs through fringe replacement, serging, patching, and backing restoration. Our technicians use matching materials to rebuild foundations and duplicate original designs, making repairs nearly invisible. This service preserves the value and appearance of heirloom rugs while preventing further damage. Customers avoid costly replacements and maintain the sentimental or financial value of their textiles.
Stain Removal
Our stain removal service targets tough stains like wine, ink, and pet accidents using enzyme-based cleansers and specialized treatments. We address both surface stains and deep-seated odors without damaging fibers. This service restores rugs to their original condition while eliminating unpleasant smells. Customers gain peace of mind knowing their rugs are both visually and hygienically refreshed.
Pet Stain Removal
This service focuses on eliminating pet stains and odors through enzymatic treatments that break down urine crystals at the source. We use pet-safe solutions to remove stains and neutralize smells without harming rug fibers. Customers with pets benefit from a hygienic, odor-free environment while protecting their rug investments from permanent damage.
Rug Padding
We offer high-quality rug pads designed to protect floors and extend rug lifespan by up to 40%. Our non-latex pads provide non-slip support, thermal insulation, and noise reduction. Available in multiple materials, they suit various rug types and traffic levels. Customers enjoy enhanced safety, comfort, and longevity for their rugs while protecting underlying flooring surfaces.
People
Greg Turcotte
Owner
Greg Turcotte, co-owner of Heirloom Rug Cleaning, brings decades of expertise in rug care and customer service. Known for his willingness to tackle challenging cases, he ensures every client receives personalized attention and high-quality results.
Brenda Lee Turcotte
Owner
Brenda Lee Turcotte, co-owner, manages operations and client relations at Heirloom Rug Cleaning. Her friendly approach and attention to detail contribute to the company's reputation for exceptional service and customer satisfaction.
Brock Turcotte
Rug Specialist
Brock Turcotte, a skilled rug specialist, focuses on cleaning and restoration techniques that preserve the integrity of fine textiles. His expertise ensures optimal results for delicate and antique rugs.
Gabriel Turcotte
Rug Specialist
Gabriel Turcotte, another dedicated rug specialist, applies advanced methods to clean and repair rugs. His technical skills and commitment to quality help maintain the beauty and value of clients' cherished textiles.
Questions
What types of rugs do you clean?
We clean all types including Oriental, Persian, silk, Turkish, antique, and synthetic rugs using specialized techniques tailored to each material.
How often should rugs be cleaned?
Low-traffic areas every 3 years; high-traffic areas every 1-2 years, or sooner if staining or matting occurs.
Do you offer pickup and delivery?
Yes, we provide convenient pickup and delivery services for an additional fee across Alberta.
Can pet stains be removed?
Yes, our enzymatic treatments effectively remove pet stains and odors without damaging rug fibers.
Do you repair damaged rugs?
Yes, we offer fringe repair, serging, patching, and backing restoration to extend the life of damaged rugs.
Are your cleaning methods safe for delicate rugs?
Yes, we use gentle, Wool Safe approved solutions and techniques specifically designed for delicate textiles.
