Embark on a Journey of Enlightenment
At Grand Alarms, we are dedicated to providing top-notch smart home security solutions to residential and business owners in Canada. Our mission is to empower our clients with the latest technologies and innovative products that meet their unique needs and lifestyle. We believe that smart home security is not just about protecting your property, but also about providing peace of mind and convenience.
Our Services
We offer a comprehensive range of smart home security solutions, including:
Residential and Commercial Security
- Smart alarm systems with 24/7 monitoring
- Advanced security cameras, including indoor, outdoor, and video doorbell cameras
- Secure smart locks and keyless entry systems
- Energy-efficient smart thermostats
- Smart lighting and control systems
- Smart garage door openers
Specialized Solutions
- Flood detection and notification systems
- Temperature monitoring and control systems
- Motion detection and alert systems
Why Choose Grand Alarms?
At Grand Alarms, we pride ourselves on our:
- Expert advice and consultation to help you choose the right smart home security solutions for your needs
- Competitive pricing and flexible package options
- 24/7 monitoring and technical support
- Fast and reliable installation and maintenance services
- Commitment to keeping your home and family safe and secure
What Our Customers Say
We are proud to have numerous satisfied customers who have trusted us with their smart home security needs. Here's what some of our happy customers have to say:
"Grand Alarms provided great services! This is my second time going back to them. Amanda"
We invite you to experience the Grand Alarms difference for yourself. Contact us today to schedule a consultation and discover how we can help you create a safe and secure smart home.
Disappointing Experience with Grand Alarms
Several customers have expressed frustration with Grand Alarms, leaving 1-star reviews. The complaints focus on issues with billing, customer service, and the quality of installation services.
Difficulty with Billing
Multiple customers have reported being charged for services they did not receive. One reviewer was charged for five years of service despite only signing up for three, while another was charged despite having cancelled their service. This lack of transparency and fairness has led to a sense of betrayal and mistrust.
Poor Customer Service
Callers have reported being transferred around, given false promises, and ignored by customer service representatives. One reviewer was told that someone would contact them back, but no one ever did. This lack of communication has led to feelings of frustration and helplessness.
Installation Issues
Reviewers have also reported issues with the installation of their systems. One reviewer's control system was not set up correctly, and the installer claimed that a blown speaker was not his fault. The reviewer was left feeling bewildered and frustrated.
Lack of Accountability
Grand Alarms has been accused of failing to follow through on their promises. One reviewer was told that a supervisor would verify the installation, but no one ever showed up. When the reviewer tried to cancel their service, they were met with resistance and eventually forced to switch to another company.
Collection Agency Harassment
One reviewer was called by a collections agency, allegedly for an outstanding balance of $2,486.00, despite having cancelled their service and taken steps to void their contract.
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