Quality Jewellery for Less!
A Family-Run Jewellery Empire with Over 47 Years of Experience
Dales Jewellers & Goldsmiths is a family-owned and operated business with a rich history spanning over four decades. Founded by Bev and Frank Farkas, we have built a reputation for providing exceptional customer service, showcasing top-of-the-line jewellery, and offering competitive prices. With multiple locations across Alberta, we are dedicated to serving the community and exceeding expectations.
Passion for Jewellery and Customer Care
Our passion for jewellery is evident in our diverse and opulent selection. We offer a captivating array of fashion jewellery, branded timepieces, and luxurious collectibles for every occasion. We take pride in providing personalized attention and ensuring every customer finds the perfect piece that reflects their individual style.
Generations of Expertise
Led by Bev and Frank's daughter, Kerri, our Operations Manager, we boast over 30 years of combined industry experience. This deep knowledge and expertise allow us to offer unparalleled guidance, ensuring you find the perfect pieces to cherish.
Exceptional Value and Discounts
At Dales Jewellers & Goldsmiths, we believe in providing exceptional value to our customers. We often run promotions and offer discounts of up to 50% on select items. Our Liquidation & Discount Outlet in Spruce Grove offers an unparalleled selection of high-quality jewellery at discounted prices.
Community Involvement and Support
Throughout our journey, we have actively supported the local community by donating to various charities and participating in local events. We believe in giving back to the community that has supported us.
Customer Experience
Some customers have had a pleasant experience at this jeweller, with staff being described as "very kind", "nice and accommodating", and "friendly and accommodating". However, others have reported poor service and dissatisfaction with the work done.
Issues with Service
There are several instances where customers have had issues with the service provided. One customer was quoted a high price for a jump ring installation, which was later completed at a lower price and faster turnaround time by another jeweller. Another customer reported poor service and was unable to recover their ring after it was modified beyond recognition.
Quality of Work
While some customers have reported satisfactory results from the jeweller's repairs, others have been unhappy with the work done. One customer received a ring that was "miles too small", and another customer's ring was extensively altered without their permission.
Pricing
Customers have mentioned that the jeweller offers "fantastic prices" on certain items, such as wedding bands and silver earings.
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