At Serenity Dental, we believe that exceptional dental care begins with a unique blend of professionalism, compassion, and a deep understanding of our patients' needs. Our team of highly trained and experienced dental professionals is committed to providing top-notch oral healthcare that exceeds our patients' expectations.
Our Philosophy
We believe that building long-lasting relationships with our patients based on trust is the key to delivering the best possible dental care. Our team members take the time to understand each patient's unique needs and priorities, ensuring that every treatment is tailored to their individual requirements. We believe that our patients are part of our extended family, and we strive to make every visit to our office a stress-free and pleasant experience.
Our Services
At Serenity Dental, we offer a wide range of services designed to meet the unique needs of each patient. Our comprehensive services include:
- Comprehensive dental check-ups
- Routine and deep cleanings
- Tooth-colored fillings
- Crown and bridge work
- Simple and surgical extractions
- Complete and partial dentures
- Root canals
Beyond Routine Dentistry
We also provide specialized services that go beyond routine dentistry. Our unique services include:
- Laser whitening for a whiter, brighter smile in just one hour
- Porcelain veneers for a more radiant, confident smile
- Dental implants for permanent teeth replacement
- Cosmetic bonding for an affordable, discreet solution to a beautiful smile
- Sedation dentistry for patients with dental anxiety or fear
Our Commitment to Patient Education
At Serenity Dental, we believe that patient education is the cornerstone of our practice. We take the time to explain each patient's treatment options and financial considerations, ensuring that they are fully informed and involved in their care.
Patient Comfort and Care
Our office is designed to provide a truly relaxing and calming atmosphere, complete with mood lighting, soothing music, and soft blanket and pillows to ensure your comfort throughout your treatment. Our team is dedicated to making each patient feel at ease, from the moment you walk in the door to the moment you leave.
Continued Education and Training
At Serenity Dental, we are committed to staying at the forefront of dental technology and techniques through ongoing education and training. Our team attends regular workshops, seminars, and conferences to stay up-to-date with the latest advancements in dentistry.
Serving the Winnipeg Community
Located in Winnipeg, Manitoba, Serenity Dental is proudly serving the local community with compassion, expertise, and a commitment to exceptional patient care. We invite you to experience the Serenity Dental difference for yourself.
Overall Experience
The reviews highlight a mix of positive and negative experiences at Serenity Dental. While some patients had a great experience with the friendly and gentle staff, others faced issues with wait times, poor service, and misleading billing practices.
Staff and Care
Positive Comments
Many reviewers praised the hygienists and dentists for their gentle and reassuring approach, making them feel comfortable and relaxed during their visits.
Negative Comments
Some patients were unhappy with the service, citing issues with wait times, rushed appointments, and a lack of attention to individual needs. One reviewer mentioned that the dentist was rough with their teeth, causing gum pain and bleeding.
Wait Times and Scheduling
Negative Comments
Several reviewers complained about long wait times, with one patient waiting over 45 minutes for their appointment and eventually leaving without being seen.
Billing and Insurance
Negative Comments
Some patients were unhappy with the billing practices, feeling that they were misled about the charges for their services. One reviewer was charged 5 units for a cleaning, which they felt was excessive.
Recommendations
Positive Comments
Many reviewers would recommend Serenity Dental to others, citing the friendly staff and gentle care.
Negative Comments
Others would not return due to poor service, long wait times, and billing issues.
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