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The Energy Credit Union is a member-owned financial institution that has been serving the communities of Toronto Hydro Corporation, Signals, Electrical, Communications (SEC) of the Toronto Transit Commission, Gerdau, as well as individuals employed by any municipality as defined in the Municipal Act, 2001, individuals employed in any health care facility operating in the Province of Ontario and related persons or affiliated entities of the aforementioned for several years. Our mission is to provide exceptional financial services to our members while maintaining a strong commitment to our community.
Our Services
We offer a wide range of financial services tailored to meet the unique needs of our members. Our services include everyday banking, access my money online banking, banking services, chequing and packages, Energy CU rates, other services, teller products, service fees, insurance, loan insurance, mortgage insurance, other insurance, travel insurance, investing, deposit accounts, financial planning, Qtrade registered plans, lending, lines of credit, Energy CU VISA + Neo mortgages, and personal loans. Our team of experienced professionals is dedicated to helping our members achieve their financial goals by providing them with the right financial products and services.
Everyday Banking
Our everyday banking services are designed to make banking easy and convenient for our members. We offer a variety of chequing and savings accounts, debit cards, and mobile banking services to help our members manage their daily financial transactions. Our mobile banking app allows our members to check their account balances, pay bills, and transfer funds from anywhere at any time.
Banking Services
We offer a range of banking services to help our members manage their finances. Our services include account opening, account closure, fund transfers, bill payments, and mortgage and loan applications. We also provide our members with access to financial planning services, investment opportunities, and insurance products to help them protect their financial future.
Investing
Our investment services are designed to help our members grow their wealth. We offer a range of investment products, including registered plans, mutual funds, and GICs. Our team of investment professionals is dedicated to helping our members achieve their financial goals by providing them with personalized investment advice and strategies.
Loans and Mortgages
We offer a range of loan and mortgage products to help our members finance their dreams. Our loan products include personal loans, lines of credit, and Energy CU VISA + Neo mortgages. Our mortgage products include fixed-rate mortgages, variable-rate mortgages, and reverse mortgages. We work closely with our members to understand their financial needs and provide them with the right mortgage and loan products to meet their unique needs.
Insurance
We offer a range of insurance products to help our members protect their financial future. Our insurance products include loan insurance, mortgage insurance, other insurance, travel insurance, and investment insurance. We work closely with our members to understand their insurance needs and provide them with the right insurance products to meet their unique needs.
Community Involvement
We are committed to giving back to our community. We support a range of community organizations and initiatives, including local schools, hospitals, and charities. We believe that by investing in our community, we can help create a brighter future for everyone.
Our Team
Our team of experienced professionals is dedicated to providing our members with the highest level of service. We believe in building long-lasting relationships with our members based on trust, respect, and integrity. Our team is committed to helping our members achieve their financial goals by providing them with personalized financial solutions and strategies.
In conclusion, The Energy Credit Union is a member-owned financial institution that is committed to providing exceptional financial services to our members while maintaining a strong commitment to our community. We offer a wide range of financial services, including everyday banking, banking services, investing, loans and mortgages, and insurance. Our team of experienced professionals is dedicated to helping our members achieve their financial goals. We are committed to giving back to our community and supporting a range of community organizations and initiatives.
Overview of Reviews
The reviews of the Energy Credit Union are mixed, with some members expressing high satisfaction with the personalized service and professional staff, while others have expressed frustration with the credit union's perceived inability to adapt to modern technology and improve its workflows.
Positive Experiences
Members who have had positive experiences with the Energy Credit Union praise the staff for their professionalism, courtesy, and willingness to provide personalized solutions. They appreciate the excellent customer service and the ability of staff members to provide tailored banking solutions.
Negative Experiences
On the other hand, some members have expressed disappointment with the credit union's perceived lack of modernization and inability to scale up to compete with other financial institutions. They criticize the staff for being unknowledgeable and unprofessional, and the management for being condescending and in need of training.
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