At Equity, we believe that banking should be about people, not just profits. That's why we're dedicated to providing our members with no-fee banking, secure investments, and personalized financial solutions that help them reach their goals.
Our Story
We're a credit union that's been built on the principles of community, mutual support, and financial cooperation. Our story began with a group of individuals who came together to create a financial institution that would serve the needs of its members, rather than just maximizing profits. Today, we're proud to be a thriving organization that's committed to helping our members achieve financial freedom.
Our Services
We offer a full range of banking services that are designed to fit your needs, whether you're just starting out or planning for the future. Our no-fee banking means you can access your money without surcharges, and our mortgage and loan services are designed to help you make life's big purchases. We also offer a range of investment and savings products that provide exceptional rates to help you reach your financial goals faster.
Investing in Your Future
At Equity, we believe that investing in your future is crucial to achieving financial freedom. That's why we offer a range of investment and savings products that are designed to help you reach your goals. From high-interest savings accounts to RRSPs and TFSAs, we have a solution that's right for you.
Borrowing with Confidence
We understand that sometimes, you need a little help to get ahead. That's why we offer a range of borrowing solutions that are designed to fit your needs. From mortgages to personal loans, we'll work with you to find a solution that's tailored to your financial situation.
Helpful Services
We're more than just a bank - we're a partner in your financial journey. That's why we offer a range of helpful services that are designed to make managing your finances easy. From online banking to mobile banking, we've got you covered.
What Our Members Say
Our members are at the heart of everything we do. That's why we're proud to have a 95% member satisfaction rate. But don't just take our word for it - hear from our members themselves about their experiences with Equity.
Overall Experience
The reviews highlight both positive and negative experiences with Equity Credit Union. On the positive side, some customers have praised the credit union's exceptional service, citing friendly and helpful staff who go above and beyond to assist them. On the negative side, some customers have expressed frustration with errors made by the credit union, leading to unexpected financial burdens, and a lack of customer service and product knowledge from some staff members.
Positive Experiences
Some customers have had extremely positive experiences with Equity Credit Union, particularly with staff members Paula, Nancy, and Joanne, who have provided exceptional service, patience, and understanding. These customers appreciate the personalized attention and willingness to help and educate them.
Negative Experiences
Unfortunately, some customers have had negative experiences with Equity Credit Union. They have reported errors made by the credit union, such as mistakes with loan amounts, which have led to unexpected financial burdens. These customers have also expressed frustration with the credit union's lack of customer service and product knowledge, as well as excessive fees and a lack of breaks when needed.
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