Business Details
Your Trusted Partner for Home Cleaning Solutions
Maid Fresh has redefined residential cleaning by combining the personalized approach of small businesses with the reliability of larger organizations. As a family-owned company serving Ottawa since 2006, we prioritize exceptional customer service through trained, uniformed staff who undergo security checks. Our team's dedication to detail ensures consistent results, with quality monitored through regular evaluations. We offer flexible scheduling including weekly and bi-weekly visits, using eco-friendly products while accommodating client preferences for cleaning supplies.With competitive pricing and a satisfaction guarantee, we've built long-term relationships with clients across Stittsville, Kanata, Nepean, and surrounding areas. Our owners' hospitality industry backgrounds ensure strong service standards, while client feedback drives continuous improvement. We maintain transparency with no-contract policies and provide free on-site consultations to tailor services to individual needs.
Services
Standard House Cleaning
Interior Oven Cleaning
Interior Fridge Cleaning
Customized Cleaning Plans
Bi-Weekly Maintenance
Highlights and features
- All staff undergo security checks for client peace of mind
- Trained teams provide consistent, detail-oriented cleaning results
- Competitive pricing without franchise overhead costs
- Family-owned business with hospitality industry expertise
- Satisfaction guarantee with re-clean policy for any concerns
What people say
Reliable and thorough
Professional and courteous
Consistent quality results
Excellent customer service
Flexible scheduling options
Services
Standard House Cleaning
Our comprehensive standard cleaning covers all main living areas, kitchens, and bathrooms. Trained staff dust, vacuum, mop, and sanitize surfaces while respecting client preferences for product use. We maintain consistent schedules with quality checks to ensure every home meets our high standards.
Interior Oven Cleaning
Specialized oven cleaning removes baked-on grease and food residue using eco-friendly solutions. Our technicians disassemble components for thorough cleaning, restoring functionality and appearance. This service is available as an add-on to regular maintenance visits.
Interior Fridge Cleaning
Professional fridge cleaning includes interior and exterior sanitization, shelf organization, and odor elimination. We remove expired items, clean compartments, and ensure food safety standards while using client-preferred cleaning products.
Customized Cleaning Plans
We create personalized cleaning schedules and checklists based on client preferences. Our Client Profile system documents specific needs, ensuring consistent results even when teams change. Services can be adjusted for special occasions or seasonal requirements.
Bi-Weekly Maintenance
Flexible bi-weekly cleaning plans maintain home hygiene without daily effort. Clients choose preferred days within our master schedule, with options for rescheduling and vacation holds. This service includes regular quality monitoring and feedback opportunities.
Questions
Will the same cleaning team visit my home regularly?
We assign consistent teams whenever possible, with client profiles ensuring continuity if changes occur.
What payment methods do you accept?
We accept cash or cheque payments at the conclusion of each visit.
Do you offer satisfaction guarantees?
Yes, we provide re-cleaning for any concerns and maintain a 100% satisfaction guarantee.
Can I leave my home unattended during cleaning?
Most clients provide secure key access, allowing unattended visits with safety protocols for pets.
How do you handle scheduling changes?
We accommodate rescheduling requests with 24-hour notice and adjust for vacations or holidays.
Are your cleaning products eco-friendly?
Our standard products are green, but we can use client-preferred supplies upon request.
