Business Details
32 Years
experience
Emergency
services
Open 24/7
always available
Expert Plumbing & Foundation Services in Oshawa, ON
Call the Plumbing Doctor has been serving the Durham Region for over 30 years, delivering reliable and affordable plumbing and foundation services. Established in 1994 as a family-run business, we prioritize customer satisfaction, guaranteed workmanship, and 24/7 emergency services. Our team includes licensed professionals with advanced training in gas fitting, well contracting, septic design, and backflow prevention.Fully insured and committed to doing jobs right the first time, weve built lasting relationships with clients, with 82% of daily calls from repeat or referred customers. Our comprehensive services include plumbing repairs, drain cleaning, basement waterproofing, septic systems, municipal water hookups, and backflow testing, ensuring solutions for residential and commercial needs.
Services
Plumbing Installation
Drain Cleaning
Hot Water Tanks
Backflow Prevention
Septic Systems
Basement Waterproofing
Pipe Thawing
Foundation Repairs
Details
- Year established: 1994
Highlights and features
- 30+ years of experience in plumbing and foundation services
- 24/7 emergency services with rapid response times
- Licensed and certified professionals in specialized areas
- 82% of clients are repeat or referred customers
- Transparent pricing and guaranteed workmanship
Associations and certifications
- Licensed Plumbers
- Licensed Gas Fitter
- Well Contractor License from the Ministry of the Environment
- Licensed for Cross Connections/Backflow Installation
- On-site Sewage System Installer from the Ministry of Housing and Municipal Affairs
- Workplace Safety & Insurance Board (WSIB)
- Canadian Federation of Independent Business (CFIB)
What people say
24/7 emergency service
Licensed professionals
Guaranteed workmanship
Repeat customers
Clear communication
Services
Plumbing Installation
We specialize in comprehensive plumbing installation and repairs for residential and commercial properties. Our licensed technicians ensure durable, code-compliant solutions for new constructions, renovations, and emergency fixes. Services include pipe installation, fixture replacements, and system upgrades, all performed with a focus on efficiency and long-term reliability.
Drain Cleaning
Our drain and sewer cleaning services address clogs, backups, and maintenance needs using advanced equipment like water jetters and drain cameras. We provide 24/7 emergency unclogging, routine maintenance, and inspections to prevent future issues. Solutions cater to both residential and commercial properties, ensuring clear, functional drainage systems.
Hot Water Tanks
We offer installation, repair, and maintenance for electric, gas, and tankless hot water systems. Our technicians ensure optimal performance and energy efficiency, with 24/7 emergency support for urgent failures. Annual maintenance services extend system lifespan and prevent unexpected breakdowns, ensuring consistent hot water supply.
Backflow Prevention
We install, test, and repair backflow prevention devices to protect potable water supplies from contamination. Services include annual inspections, commercial compliance surveys, and emergency repairs. Our certified technicians ensure adherence to local regulations and safeguard residential and commercial water systems.
Septic Systems
Our septic system design, installation, and maintenance services cater to rural properties. We handle inspections, pump-outs, repairs, and new installations, using licensed expertise to ensure system longevity. Preventative maintenance plans minimize failures and extend the lifespan of septic infrastructure.
People
Kelly Vaillancourt
Owner/Founder
Founded Call the Plumbing Doctor in 1994 after apprenticing at his uncle's company. Holds licenses as a Gas Fitter and Backflow Certification Holder. Expanded the business to include foundation services in 2001, emphasizing customer satisfaction and quality workmanship.
Corrina
Office Manager
Manages daily operations and client communications, ensuring smooth coordination between technicians and customers. Plays a key role in maintaining the company's commitment to transparent communication and reliable service delivery.
Garrett
Technician
Certified technician specializing in plumbing repairs, drain cleaning, and emergency services. Completes advanced training in septic design and installation, contributing to the team's expertise in comprehensive plumbing solutions.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, we provide 24/7 emergency services for urgent plumbing issues like burst pipes, clogged drains, and water heater failures.
What payment methods do you accept?
We accept cash, e-transfers, and credit cards for all services rendered.
Are your technicians licensed and insured?
Yes, all our technicians are licensed professionals with specialized training, and we are fully insured for all services.
How often should I maintain my hot water tank?
Annual maintenance is recommended to ensure efficiency and prolong the lifespan of your hot water tank.
Do you service commercial properties?
Yes, we handle commercial plumbing repairs, installations, and maintenance for businesses like restaurants and office buildings.
What areas do you serve?
We serve Ajax, Oshawa, Pickering, and surrounding areas in the Durham Region of Ontario.
