Established in 1984, Ottawa Valley Handrailing has been an internationally-recognized company specializing in high-quality, custom stair and rail products for over 30 years. We have been serving builders, developers, architects, interior designers, and homeowners, and have built a reputation for excellence in providing unparalleled customer service and exceptional products. Our team of skilled craftsmen and designers recognize the vital role that interior stairs and railings play in new homes and home renovations in Ottawa. We are dedicated to offering superior products of unmatched craftsmanship that make a statement in any home.
Our Products
Ottawa Valley Handrailing offers a wide range of handrailing and stair products that cater to various styles and preferences. From classic to contemporary designs, we offer numerous colors and finishes, as well as practical and essential top-of-the-line accessories. Whether you're looking for a simple wooden railing or a modern glass and steel stair system, we have the expertise to turn heads. With thousands of combinations of stair and railing products, Ottawa Valley Handrailing is your go-to choice for residential and commercial stair and railing applications. We offer an extensive range of products including:
- Balusters and Spindles
- Nosings
- Posts and Newels
- Stair Treads
Our team is dedicated to helping you find the perfect combination to give your staircase a unique touch that will make it stand out.
Our Services
At Ottawa Valley Handrailing, we offer specialized stair and railing services tailored to both residential and commercial customers. We follow a basic process with all of our custom stair and railing projects. Our goal is to work with you every step of the way to help you achieve your stair and railing vision.
Our services include:
- Handrail Installation
- Stair Planning
- Hardwood Stairs and Railing
- Stair Construction and Manufacturing
- New Stair Installation
- Staining and Lacquering
- Stair and Handrail Repair
Our experienced team of professionals is committed to delivering exceptional results. From design to installation, we pay attention to every detail to ensure that your stair and railing system meets your expectations.
Our Work
We have built an extensive portfolio of stair and railing systems that cater to various design preferences. Whether you're looking for modern or traditional stair systems, we have a range of options that are sure to inspire you. Our gallery features:
- Wooden Stair Systems
- Glass Stair Systems
- Modern Stair Systems
- Traditional Stair Systems
Our team of designers and craftsmen have an eye for detail and are dedicated to turning your staircase into a focal point that reflects your style and personality.
Why Choose Us?
At Ottawa Valley Handrailing, we pride ourselves on our commitment to providing superior quality products and exceptional customer service. We understand that every project is unique, and we work closely with our clients to bring their vision to life. Our team of skilled craftsmen and designers have the knowledge and expertise to deliver exceptional results. We use only the highest quality materials and state-of-the-art equipment to ensure that your stair and railing system is not only functional but also visually stunning.
Overall Experience
The reviews for Ottawa Valley Handrail are predominantly positive, with 8 out of 9 reviewers giving 5-star ratings. The majority of reviewers praised the company's excellent customer service, quality of workmanship, and professionalism.
Communication and Consultation
Reviews highlight the importance of communication and consultation in the process. Luke, a representative of the company, is commended for his ease of consultation, helpfulness in choosing the right style and wood, and regular check-ins on the work. Reviewers appreciated the company's willingness to work with them and provide excellent customer service.
Quality of Work
The quality of the handrail installation is consistently praised. Reviewers comment on the attention to detail, perfection, and craftsmanship of the finished product. The company is commended for its ability to match the railings to the floor, which is seen as a notable achievement.
On-time Completion
All reviewers who mentioned the timeline for the project reported that it was completed on schedule, with no hidden surprises.
Negative Feedback
Only one reviewer, Dan Whall, rated the company 2 stars, stating that the value was not as expected. He mentioned that the picture was a good match, but the cost was too high.
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