You will love going to the dentist! New Smiles Always Welcome
Nestled amidst the picturesque rolling hills of Grey Bruce, Owen Sound Veterinary Clinic stands as a beacon of compassionate care for furry and feathered friends. Established in 1972, our veterinary hospital has proudly served the Owen Sound community for over fifty years. Led by a team of skilled and passionate professionals, we are dedicated to providing exceptional veterinary services that prioritize the well-being of your beloved companions.
Our Services
At Owen Sound Veterinary Clinic, we offer a comprehensive range of services designed to meet the diverse needs of your pets. Our experienced veterinarians and staff are highly skilled in various medical and surgical procedures, including:
- Soft tissue surgery: Our team performs precise and reliable surgical procedures to address a wide range of conditions, ensuring the best outcomes for your pet.
- Ultrasonography: Equipped with state-of-the-art technology, we utilize ultrasonography to diagnose and monitor various health issues, such as kidney stones, bladder infections, and tumors.
- Behaviour counselling: Understanding the emotional and behavioral needs of your pet, we offer comprehensive consultations to address aggression, anxiety, and other behavioral concerns.
Our Commitment to Wellness
We believe in preventative care as a cornerstone of pet health. Our comprehensive wellness plans include vaccinations, parasite control, and nutritional guidance to help your pet live a long and healthy life. Additionally, our hospital is fully equipped with a modern pharmacy, laboratory, and X-ray facilities, enabling us to diagnose and treat your pet efficiently.
Our Team and Facilities
Our team consists of highly skilled and compassionate professionals who are graduates of esteemed veterinary schools. With over 140 years of combined experience, we are confident in our ability to provide exceptional care for your furry and feathered family members. Our modern and spacious facilities in Owen Sound provide a comfortable and stress-free environment for both pets and their owners.
Overall Sentiment
The reviews of the Rockford Vet Clinic are mixed, with some clients expressing satisfaction with the care and services received, while others have had negative experiences.
Positive Comments
The clinic has received praise for its empathetic and expert care, with some clients reporting excellent experiences for their pets. Several reviewers have noted that the staff is very considerate, takes the time to explain symptoms, diagnosis, and treatment, and provides updates on pet health. Some clients have also appreciated the clinic's professionalism and compassion, particularly in dealing with emergencies and complicated cases.
Negative Comments
However, several reviewers have expressed disappointment and frustration with the clinic's handling of their pets' issues. Some have reported long wait times, poor communication, and a lack of consideration for their pets' emotional needs. One client was unhappy with the clinic's handling of a vaccination issue, while another felt that the staff was unhelpful during a pet emergency. A few reviewers have also mentioned feeling anxious and stressed due to the clinic's COVID-19 protocols, which they felt were inadequate.
Common Themes
Several common themes emerge from these reviews. Some reviewers have mentioned issues with responsiveness and communication, feeling that the clinic did not prioritize their pets' needs or keep them informed about their care. Others have expressed concerns about the clinic's handling of emergencies, including alleged poor responses to pet emergencies and a lack of flexible scheduling. Finally, some reviewers have noted that the clinic's COVID-19 protocols, while understandable, were perceived as inconvenient or stressful, particularly for pets with certain needs or requirements.
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