Trust us to care for your furry friends like they're our own
Our Story
At the Grey Bruce Pet Hospital, we are dedicated to providing high-quality, comprehensive, and individualized companion animal health care to our furry friends in Owen Sound and surrounding areas. Since opening our doors in 1987, we have been committed to delivering exceptional veterinary care, powered by a team of highly trained professionals who share a passion for animal welfare.
Our Mission
Our mission is to provide high-quality, comprehensive, and individualized companion animal health care, prioritizing preventative health care to ensure the well-being of your beloved pets. We strive to create a warm and caring environment, where our team of experts works tirelessly to provide exceptional medical services, supported by state-of-the-art facilities and cutting-edge technology.
Our Services
We offer a diverse range of veterinary services, covering conventional, specialized, and preventative medicine. Our comprehensive services include wellness and vaccination programs, medical services, surgical services, pain management and control, behavioural consultation, integrative therapies, dentistry, diagnostic imaging, rehabilitation, reproductive services, and regenerative medicine. We are proud to be AAHA accredited, a distinction achieved by only 12-15% of all animal hospitals in the US and Canada.
Our Team
Our leadership team consists of 4 full-time Doctors of Veterinary Medicine, supported by 10 dedicated support staff, working together to provide exceptional care to our furry patients. We are proud to have achieved AAHA accreditation, a testament to our commitment to providing high-quality medical care, state-of-the-art facilities, medical technology, and staff training.
Our Commitment
At the Grey Bruce Pet Hospital, we are committed to providing exceptional veterinary care, prioritizing the health and well-being of your pets. We understand the importance of building strong relationships with our clients, and we strive to create a warm and caring environment, where you and your pets feel comfortable and supported.
Excellent Care and Service
The Grey Bruce Pet Hospital has been praised by numerous clients for its outstanding care and service. Staff members have been commended for their love, care, and attention to detail. Dr. Gadd and Dr. Gomez were specifically mentioned for going the extra mile for their clients and their pets. The hospital's ability to handle emergency situations, such as Patricia Racanelli's experience with her dog eating chocolate, was highly appreciated.
Friendly and Knowledgeable Staff
The staff at Grey Bruce Pet Hospital have been described as friendly, knowledgeable, and caring. They are skilled at handling pets with anxiety, such as Jennah P.'s dog, and are dedicated to ensuring that both pets and their owners feel comfortable during visits. Lisa House mentioned that the staff worked with her to make her dog's needle experience more tolerable.
Efficient and Seamless Process
The hospital's process for handling emergencies and routine visits has been described as seamless and efficient. Brian Putman appreciated the convenience of being able to call in advance and have the staff come out to provide medication during the COVID-19 pandemic. Holly Fawcett Coville also recommended the hospital for its staff and doctors.
Communication Challenges
Richard Robb mentioned that the communication strategy for picking up medication and food could be improved, as the "text in" system was not working and caused delays. However, this seems to be an isolated issue, as the majority of clients have had positive experiences with the hospital's communication.
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