At 21 Degrees Mechanical Ltd, we pride ourselves on being a local, family-owned HVAC company that has built a reputation for providing exceptional service and innovative solutions to our customers. With years of experience in the industry, we have established ourselves as the go-to experts for heating, cooling, and ventilation systems in the Comox Valley and surrounding areas. Our team of certified technicians is dedicated to providing top-notch service, from installation and replacement to maintenance and repair.
Services We Offer
At 21 Degrees Mechanical Ltd, we understand that every customer has unique needs, which is why we offer a range of services to cater to both residential and commercial clients. Our services include:
- Heating and Cooling Systems: We install and service all types of heating and cooling equipment, including heat pumps, furnaces, ductless mini-splits, air conditioners, hot water air handlers, and fireplaces.
- Ventilation and IAQ: Our team is knowledgeable in indoor air quality (IAQ) solutions, including ventilation systems that provide a healthier and more comfortable indoor environment.
- Preventative Maintenance Services: We offer regular maintenance services to ensure your heating and cooling systems are running efficiently and effectively, extending their lifespan and reducing the risk of breakdowns.
- FREE Estimates: We provide no-charge consultations to explain all available options and help you choose the right system for your home or business.
Why Choose 21 Degrees Mechanical Ltd
At 21 Degrees Mechanical Ltd, we prioritize customer satisfaction, which is reflected in our reputation for quality and reliability. Here are just a few reasons why we stand out from the competition:
- Local Family Ownership: We are a 100% locally owned and operated company, committed to serving our community for years to come.
- Certified Technicians: Our technicians are educated, experienced, and certified in their field of expertise, ensuring exceptional service and professionalism.
- Competitive Pricing: We offer competitive pricing without sacrificing quality, making us an affordable option for our customers.
- Customer Satisfaction Guaranteed: We guarantee customer satisfaction, ensuring that we will work with you to find a solution that meets your needs and exceeds your expectations.
Next Steps
If you're looking for a reliable HVAC company that can provide you with innovative solutions and exceptional service, look no further than 21 Degrees Mechanical Ltd. Contact us today to schedule your free consultation and take the first step towards a more comfortable, energy-efficient, and healthy living or working environment.
Overall Summary
The reviews of 21 Degrees Mechanical present a mixed picture of customer satisfaction. While some customers have had positive experiences with the company, others have reported issues with installation, maintenance, and customer service.
Positive Reviews
21 Degrees Mechanical has received positive feedback from customers who were satisfied with the installation of their heat pump systems. These customers praised the professionalism and knowledge of the installation team, as well as the responsiveness of the office staff. They also highlighted the state-of-the-art equipment used by the installation teams.
Negative Reviews
However, there are several negative reviews that highlight issues with the company's installation practices and customer service. Some customers have reported problems with the electrical work on the units, which they believe should have been armoured to prevent rodent damage. Others have experienced mold in their attics due to improperly installed ducting, which required remediation and additional expenses. Additionally, there have been complaints about the installation of fireplaces and hot water on demand systems, as well as the company's response to these issues.
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