Our Story
At Truro Veterinary Hospital, we are dedicated to strengthening the bond between pets and their people. We believe that pets are beloved members of your family, and our team works together to make you feel like part of our family every time you visit. Our story began over 60 years ago, and we have been committed to providing exceptional pet care and education to our community ever since. In 1960, we first opened our doors to the people of Colchester County, and in 1990, Dr. Gwen Mowbray-Cashen took the reins, purchasing the hospital from her parents. As the years went by, we continued to grow and evolve, eventually moving to our current location at 165 Arthur Street in 2001.
Our Commitment to Excellence
As a full-service hospital, we pride ourselves on staying at the forefront of veterinary medicine. We continuously update our knowledge and techniques to provide the most current and effective care for your pets. Our team of dedicated professionals is passionate about educating our clients on various topics, including vaccination, parasite prevention, nutrition, dental care, and wellness screening. We believe that education is key to ensuring the health and happiness of your pets, and we strive to empower you with the knowledge you need to make informed decisions about their care.
Our Services
At Truro Veterinary Hospital, we offer a wide range of services designed to meet the unique needs of your pets. From routine check-ups and vaccinations to emergency surgery and dental care, we have the expertise and facilities to provide top-notch care. Our services include:
- Dental Care: We provide comprehensive dental care, including routine cleanings, extractions, and dental radiography.
- Diagnostics and Radiography: Our in-house diagnostic capabilities allow us to quickly and accurately diagnose a range of conditions, including digital radiography for dental and medical imaging.
- Early Disease Detection: We believe in preventative care, and our team is dedicated to detecting potential health issues before they become serious problems.
- Emergency Services: We are equipped to handle emergency situations, providing prompt and compassionate care when your pets need it most.
- Laser Therapy: Our state-of-the-art laser therapy equipment helps to reduce pain and inflammation, promoting faster healing and recovery.
- Low Stress Handling Certification: Our team is trained in low-stress handling techniques, ensuring that your pets feel comfortable and relaxed during their visits.
- Nutrition: We provide personalized nutrition counseling to help your pets thrive.
- Saying Goodbye: We understand the difficult decision of saying goodbye to a beloved pet and offer compassionate end-of-life care.
- Surgery and Dentistry: Our team of skilled surgeons and dentists perform a range of procedures, from routine spays and neuters to complex surgeries.
- Training: We offer canine training classes to help you and your pet develop a stronger bond and improve behavior.
- Vaccination/Parasite Prevention: We provide tailored vaccination and parasite prevention programs to protect your pets from disease.
Our Accreditations
We are proud to hold several prestigious accreditations, including AAHA accreditation and the Cat Friendly Practice designation. These recognitions demonstrate our commitment to providing exceptional care and service to our clients and their pets.
Our Community
At Truro Veterinary Hospital, we believe in giving back to our local, national, and global communities. Our veterinarians and staff volunteer with various stray cat groups, providing health care to stray and feral cats through trap, neuter, and release programs. We also participate in monthly donation drives, accepting donations from clients for their complimentary nail trims, which are then used to support various animal-related charities.
Exceptional Customer Service
The Truro Veterinary Hospital has received numerous glowing reviews from satisfied customers. The staff are described as "extremely caring, " "kind, " "patient, " and "efficient." They go above and beyond to ensure that pets receive the best possible care, from running necessary tests to providing heartfelt condolences in difficult situations.
Personalized Attention
Many reviewers praised the hospital for its personalized approach to pet care. Staff are described as accommodating, attentive, and committed to the wellbeing of both pets and their owners. They take the time to answer questions, provide updates, and offer words of comfort during trying times.
Going the Extra Mile
The hospital has received special recognition for its extra efforts in difficult situations. For example, when a customer had to make the difficult decision to euthanize their pet, the hospital sent a sympathy card, a donation to help homeless cats, and a keepsake box with fur and paw prints. These thoughtful gestures have left a lasting impression on customers and demonstrate the hospital's commitment to compassion and care.
Only a Few Minor Quibbles
The only criticism mentioned in the reviews is that the hospital's prices may be slightly higher than those of other veterinarians. However, this is a small drawback compared to the exceptional care and personalized attention provided by the staff.
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