Trust us to get your appliances running smoothly again!
At A to Z Refrigeration & Appliance Repair, we understand the importance of having functional household appliances. That's why we're dedicated to providing top-notch appliance repair services to residents in Kitchener, Waterloo, Guelph, Cambridge, and Brantford. With over 15 years of experience and a team of factory-trained technicians, we're committed to delivering exceptional service and unparalleled customer satisfaction.
Our Services
We specialize in repairing a wide range of home appliances, including refrigerators, stoves, washers, dryers, dishwashers, and more. Our technicians are equipped to handle all makes and models, ensuring that your appliance is repaired quickly and efficiently. We're proud to offer a 90-day to 1-year warranty on parts and labor, providing you with peace of mind and protection for your investment.
Our services include:
- 24/7 emergency appliance repair
- Same-day service
- Free quotes before we begin service
- No added fees for weekends, holidays, or evening service calls
- No travel fees
- 90-day to 1-year warranty on parts and labor
Our Commitment
At A to Z Refrigeration & Appliance Repair, we're dedicated to providing the highest level of customer service possible. We believe that our commitment to excellence is what sets us apart from other repair services. We're proud to have built a reputation as a trusted and reliable appliance repair company in the region.
Our History
With over 15 years of experience, we've established ourselves as a leader in the appliance repair industry. Our team of technicians has undergone extensive training, ensuring that they're equipped to handle even the most complex repairs. Our commitment to customer satisfaction has earned us a loyal customer base, and we're proud to continue serving our community.
Overview
A-Z Appliance Repair has received overwhelmingly negative reviews from customers, with one reviewer out of two sharing their disappointing and frustrating experiences with the company.
Services and Quality
The company's service is deemed subpar, with one reviewer stating that the technician barely assessed the issue with their fridge and did not provide a thorough diagnosis. Even after the recommended solution did not work, the company refused to return and conduct further diagnostics, leaving customers with no solution to their problem.
Communication and Customer Service
Communication and customer service are also areas of concern, with one reviewer feeling frustrated and annoyed by the company's reluctance to return and address their issue. The reviewer believes that the company is more interested in taking their money and making a quick profit than in providing quality service.
Conclusion
A-Z Appliance Repair has failed to deliver on its promise of providing reliable and effective appliance repair services. With two reviewers sharing their negative experiences, it's clear that the company needs to improve its services, communication, and customer service to regain trust from its customers.
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