Business Details
Your Trusted Appliance Partner in Kitchener
Al's Appliance has been solving real problems for landlords, property managers, and homeowners across Guelph, Kitchener, Cambridge, Waterloo, and surrounding areas since our founding. With decades of combined experience in the appliance industry, we specialize in fast, dependable appliance repairs and a wide selection of affordable new and used appliances tailored to rental properties and public housing needs. Our family-owned business prioritizes honest assessments, transparent pricing, and bulk purchasing options to minimize property downtime while maximizing value.We deliver local delivery and installation services, support for coin-operated laundry systems, and personalized consultation to help property managers make informed decisions. Our commitment to clear communication, reliable service, and solutions tailored to client needs has built long-term relationships with housing providers across the region. Led by founder Al Pembleton and now operated by his sons Brad and Barry, we maintain the same customer-first approach that established our reputation for integrity and expertise.
Services
Appliance Repairs
New Appliance Sales
Used Appliance Sales
Commercial Laundry Solutions
Delivery & Installation
Coin-Operated Units
Property Management Support
Warranty Services
Laundry Room Setup
Appliance Consultation
Highlights and features
- Decades of combined experience in appliance repair and rental property solutions
- Honest repair-or-replace assessments with transparent pricing
- Local delivery and installation services available
- Family-owned business with personalized customer support
- Specialized in coin-operated laundry systems for multi-unit properties
Services
Appliance Repairs
Our certified technicians provide fast, on-site repairs for all major appliance brands and models. Specializing in washers, dryers, refrigerators, and ovens, we offer honest repair-or-replace assessments to minimize property downtime. Our services include full diagnostics, on-the-spot repairs when possible, and long-term reliability checks for rental properties.
New Appliance Sales
We offer a wide selection of brand-new appliances specifically designed for rental properties and public housing. Our inventory includes energy-efficient models with competitive pricing, bulk purchasing options, and local delivery/installation services. Each appliance comes with detailed specifications and warranty options to ensure long-term reliability for property managers.
Used Appliance Sales
Our gently used appliances undergo rigorous inspection to meet performance standards while offering significant cost savings. Ideal for budget-conscious property managers, these appliances provide reliable solutions for rental units with available warranty options. We maintain regular inventory updates to ensure quality options remain available.
Commercial Laundry Solutions
We specialize in coin-operated washer and dryer systems for multi-unit properties. Our services include equipment sales, installation, repair, and technical support for shared laundry facilities. We also provide rate-setting advice and ongoing maintenance to maximize profitability and tenant satisfaction for property owners.
Delivery & Installation
Our professional delivery and installation team ensures safe transportation and proper setup of all purchased appliances. This service minimizes tenant disruptions while guaranteeing correct installation for optimal performance. Available for both residential and commercial properties across our service area.
People
Barry Pembleton
Vice President
With extensive industry experience, Barry oversees operations and ensures our commitment to quality service remains consistent across all business activities.
Michelle Kahler
General Manager
Michelle manages day-to-day operations while maintaining our focus on providing practical, cost-effective appliance solutions for property managers.
Stephanie Gale
Dispatch Coordinator
Stephanie ensures efficient scheduling and coordination of repair services, maintaining our commitment to timely and reliable customer support.
Forrest Badders
Service Technician
Forrest provides expert on-site repairs while delivering clear communication about appliance conditions and maintenance requirements.
Questions
Is my appliance repairable or should I replace it?
We provide honest, professional assessments to determine the most cost-effective solution for your specific situation.
Do you service coin-operated laundry machines?
Yes, we specialize in repairs, maintenance, and replacement options for commercial and rental property laundry systems.
What areas do you serve?
We serve Kitchener, Guelph, Cambridge, Waterloo, and surrounding regions with appliance repairs and sales.
Do you offer delivery and installation services?
Yes, we provide professional delivery and installation for all purchased appliances across our service area.
Can I get bulk pricing for multiple appliances?
We offer competitive bulk pricing options specifically designed for landlords and property managers.
Are your used appliances reliable?
All our used appliances undergo thorough inspection to ensure they meet our performance standards before sale.
