Trust us to keep your workspace clean, safe, and healthy!
At REP Windows & Doors, we are proud to be a family-owned and operated business, serving the Ottawa community since 1992. Our commitment to excellence in customer service, superior quality products, and fair pricing has earned us a reputation as one of the top window and door suppliers in the region. We take pride in being more than just a window and door company; we offer a wide range of products and services to cater to all your exterior and interior home needs.
Our Story
Our journey began in 1992 as a modest exterior renovation business, and over the years, we have grown into a successful family operation. We attribute our success to our dedication to meeting each customer's unique needs in a professional and courteous manner. Our team is passionate about providing high-quality products, backed by exceptional service, and fair pricing. We strive to build long-lasting relationships with our customers, and we welcome the opportunity to provide products for your home and business.
Our Services
At REP Windows & Doors, we offer a comprehensive range of services to cater to all your home renovation needs. Our services include:
- Window and door installations
- Sunroom and railing installations
- Siding and miscellaneous installations
- Aluminum soffit and fascia installations
- Caulking and rainware installations
- Interior door installations
- Flooring installations
- Steel roofing installations
- Column installations
Our Products
We take pride in offering a wide range of high-quality products from reputable manufacturers. Our product range includes:
- Windows from top manufacturers
- Doors from industry-leading suppliers
- Vinyl siding and accessories
- Aluminum soffit and fascia
- Caulking and rainware
- Specialty siding options
- Interior doors and door hardware
- Sunrooms and sunshades
- Railings and columns
- Flooring options
- Steel roofing and underlayment
- Columns and mouldings
Why Choose Us
At REP Windows & Doors, we are committed to providing exceptional service and products that meet your unique needs. Our experienced team is dedicated to ensuring that every customer is satisfied with their purchase and installation. We stand behind our products and services, and we strive to build long-lasting relationships with our customers.
Communication and Customer Service
Reviews highlighted the importance of communication and customer service in the overall experience with REP. Some customers praised the company for their excellent communication, patience, and professionalism, while others expressed frustration with the lack of communication and poor customer service.
Positive Experiences
Many customers had positive experiences with REP, citingtheir professionalism, courtesy, and expertise. They appreciated the realistic timelines, patience in answering questions, and the willingness to accommodate their needs. The installation teams were also praised for their friendliness, professionalism, and attention to detail.
Negative Experiences
On the other hand, some customers had negative experiences with REP, citing poor communication, unmet timelines, and unprofessional behavior. They expressed frustration with the lack of updates, unreturned calls, and being blamed for mistakes made by the company.
Product Quality
The quality of REP's products was generally praised, with customers expressing satisfaction with their new doors, windows, and decking. The customization options and attention to detail were particularly appreciated.
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