Pathstone Mental Health has been providing quality mental healthcare to children, youth, and families in Niagara for over 50 years. Guided by values of compassion, collaboration, and empowerment, we are dedicated to fostering resilience, healing, and recovery.
What We Do
Our team of compassionate professionals offers a comprehensive range of evidence-based services to support mental well-being. These include:
Walk-in Clinics and Crisis Support Line
- Access to immediate support and resources for urgent mental health concerns.
Intake Services
- Comprehensive assessments to identify mental health challenges and develop personalized treatment plans.
Programs and Services
- Specialized programs tailored to the unique needs of children, youth, and families.
- Peer-to-peer support groups offering empathy, encouragement, and practical guidance.
Community Engagement
- Educational workshops, presentations, and community outreach initiatives to raise awareness and reduce stigma.
Supporting Resilience
- Skills-building programs and resources to empower individuals to manage their mental health and build resilience.
Our Mission
Our mission is to create a safe and supportive environment where individuals can:
- Access accessible and timely mental healthcare.
- Discover their strengths and potential.
- Develop coping and management skills.
- Build meaningful relationships and reach their full potential.
Our Values
- Compassion: We treat every individual with dignity, empathy, and respect.
- Collaboration: We work in partnership with clients, families, and the community to achieve lasting change.
- Empowerment: We believe in the power of individuals to heal and grow.
Join Us
If you are passionate about making a difference in the lives of children, youth, and families facing mental health challenges, consider joining our dedicated team. We offer opportunities for volunteering, internships, and careers in mental healthcare.
Disappointing Experiences at Pathstone
The reviews for Pathstone are overwhelmingly negative, with several reviewers expressing frustration and disappointment with the services they received. Many mentioned long wait times, unhelpful staff, and a lack of attention to their children's needs.
Inconsistent Service
Some reviewers reported inconsistent communication from staff, including cancelled appointments and unreturned phone calls. One reviewer mentioned that a therapist she saw was "inconsistent with her replies to emails and rescheduling appointments."
Poor Treatment of Staff
One reviewer, who lived in a residential care facility, reported being mistreated by staff, including being told to "not be depressed" and being forced to do yard work while staff sat inside. Another reviewer mentioned that staff were dismissive and rude.
Expensive and Inefficient
Several reviewers mentioned the high cost of services at Pathstone, including expensive parking fees. One reviewer joked that Pathstone was a "money-making machine" and discouraged others from using the service.
Lack of Help for Parents
Several reviewers felt that Pathstone focused too much on blaming parents for their children's problems rather than providing them with support and help. One reviewer felt that Pathstone was like a "money grabbing scam" that didn't actually help anyone.

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