Take pride in your home and invest in Galaxy Windows.
At Galaxy Windows, we take pride in being a family-owned and operated business, dedicated to providing top-notch products and services to our valued customers. With over 20 years of experience in the industry, we have established ourselves as a trusted and reliable partner for all your window and door needs.
Our Story
Founded in 1999, Galaxy Windows was built on the principles of quality, craftsmanship, and customer satisfaction. We started producing PVC windows with the goal of providing an exceptional experience for every customer, while prioritizing their needs and deserving respect and care. Today, we are proud to have completed over 5000 jobs, and we continue to grow and innovate, always keeping our customers at the forefront of our business.
Our Services
At Galaxy Windows, we offer a wide range of products and services, designed to meet the unique needs of our customers. From our CP900 Series casements, awnings, and pictures to our CP500 Series sliders, we have a solution for every home. Our products are designed to provide superior energy efficiency, maximized ventilation, and low maintenance, ensuring that our customers can enjoy their homes for years to come. We also offer a variety of window options, including exterior and interior options, brickmoulds, jamb extensions, and Low-E glass upgrades.
Our Commitment
At Galaxy Windows, we are committed to using only the highest quality components and supplies from other Canadian companies, contributing to the Canadian economy and supporting local businesses. We pride ourselves on our ability to take on projects of any size, without sacrificing quality products or services. Our team of experts is dedicated to providing exceptional customer service, ensuring that every customer is satisfied with their experience.
Our Pride
We take pride in being a small family-owned business, where production is under the direction of the owners themselves. This allows us to maintain a high level of quality control, ensuring that every product that leaves our facility meets our high standards. We believe that our pride in operating Galaxy Windows inspires the same pride in our customers, and we strive to build long-lasting relationships with every customer we serve.
Product Performance
The windows and doors provided by Galaxy Windows have been reported to have serious issues, with all windows and 5 out of 6 doors failing within the first six months of installation. However, it was noted that the company did replace the windows under warranty, albeit after a lengthy negotiation process.
Customer Service
The customer service provided by Galaxy Windows has been criticized for being unresponsive and unhelpful. One customer reported having to pay thousands of dollars for labor to install replacement windows and was still trying to get warranty service on the faulty doors after more than two years.
Quality of Product
There are conflicting opinions on the quality of Galaxy Windows' products. While one customer praised the company for producing top-of-the-line quality products, another customer reported experiencing serious issues with the windows and doors.
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