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Hi-Tech Business Systems Hi-Tech Business Systems
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Business Details
39 Years
experience
Emergency
services
Expert IT Services in Grande Prairie, AB
Founded in 1987, Hi-Tech Business Systems has dedicated over three decades to defending businesses against tech downtime through reliable IT, copier, and printer services. Our commitment to customer relationships and community growth has driven our expansion across Alberta and British Columbia, including satellite offices in Dawson Creek, Peace River, and La Crete. With a team averaging 11 years of tenure, we combine deep local expertise with industry-specific knowledge to deliver tailored solutions for businesses in sectors like hospitality, oilfield, and small enterprises.

Recognized with multiple Employer of Choice awards, we prioritize transparency, continuous innovation, and community initiatives, ensuring every client receives consistent, high-quality service backed by remote support capabilities and a 24/7 problem-solving ethos.
Services
Managed IT Services Disaster Recovery Network Security Cloud Computing Business Process Automation SharePoint Solutions Hardware Rentals Printer Support Security Audits Structured Cabling
Details
  • Year established: 1987
Highlights and features
  • We have over 30 years of experience in IT solutions.
  • Our team provides 24/7 personalized customer support.
  • We operate with full transparency and no hidden fees.
  • Our team deeply understands the local market needs in Alberta and British Columbia.
  • We offer a wide range of IT services from planning to disaster recovery.
What people say
Exceptional support Prompt response Knowledgeable staff Reliable service Exceed expectations
Update Listing
Services
Managed IT Services
Our Managed IT Services provide continuous monitoring and maintenance of your technology infrastructure. This service ensures optimal performance, minimizes downtime, and offers proactive security measures tailored to your business needs. Clients benefit from scalable solutions and expert support.
Disaster Recovery
Disaster Recovery solutions protect your business from data loss and operational disruptions. We implement cloud backups, power redundancy systems, and failover protocols to ensure rapid recovery. Clients receive customized plans to safeguard critical information and maintain continuity.
Network Security
Network Security services defend against threats through audits, surveillance, and firewall management. Our team conducts risk assessments and deploys tailored defenses to protect sensitive data. Businesses gain peace of mind with robust security frameworks and compliance support.
Cloud Computing
Cloud Computing services enable seamless collaboration and data accessibility. We integrate hosted email, storage, and software platforms to enhance productivity. Clients benefit from scalable infrastructure, reduced hardware costs, and secure remote access capabilities.
Business Process Automation
Business Process Automation streamlines operations through customized software integration. This service reduces manual tasks, improves efficiency, and enhances workflow consistency. Clients achieve cost savings and focus on strategic growth with automated solutions.
People
Kevin Szakacs
Owner
Kevin leads Hi-Tech Business Systems with a focus on community-driven innovation. With over 30 years in the industry, he prioritizes customer relationships and sustainable growth, ensuring the company's values align with client needs.
Darrel Gunderson
General Manager
Darrel oversees daily operations, leveraging his expertise in IT strategy and service delivery. He ensures seamless execution of projects and maintains high standards of client satisfaction across Alberta and British Columbia.
Brent Andersen
Copier Sales Manager
Brent specializes in office technology solutions, guiding clients toward efficient printing and document management systems. His client-centric approach ensures tailored recommendations that enhance productivity and reduce operational costs.
Jamie Szakacs
IT Solutions Manager
Jamie leads IT service delivery, focusing on network security and infrastructure optimization. With deep technical expertise, he designs solutions that protect businesses from cyber threats while supporting long-term growth objectives.
Larry Love
Purchasing Manager
Larry manages procurement operations, ensuring timely delivery of high-quality equipment and supplies. His strategic sourcing practices support the company's commitment to reliable service and client satisfaction across Western Canada.
Questions
What IT services do you offer?
We provide managed IT services, disaster recovery, network security, cloud computing, and business process automation tailored to your business needs.
Do you serve businesses outside Alberta?
Yes, we serve clients across British Columbia, including Calgary, Dawson Creek, and Kamloops, with remote support available nationwide.
Are emergency IT services available?
Yes, we offer after-hours support and rapid response for critical IT issues to minimize business disruptions.
How can I pay for services?
Payments can be made online through our secure portal or via invoice for established clients.
What sets you apart from other IT providers?
Our local expertise, 24/7 support, and personalized solutions ensure reliable service tailored to your industry-specific requirements.
Do you provide hardware and software solutions?
Yes, we offer equipment sales, rentals, and integration services for printers, copiers, computers, and business software platforms.