Dive into your new pool and experience the R & R difference!
At R & R Pool & Spa Supplies, we are a family-owned and operated business committed to providing top-notch pool and spa products and services to our customers in Paris, Ontario, and surrounding areas. With years of experience and a reputation for honesty and respect, our knowledgeable staff is dedicated to helping you make the right decision for your pool or hot tub needs.
Our Services
We offer a wide range of products and services to cater to all your pool and spa requirements. From above ground, in-ground, and on-ground pools to pool chemicals, parts, pumps, filters, and heaters, we have everything you need to keep your pool in top condition. Our services include pool openings and closings, liner replacements, and installations of safety covers. We also provide repair services for pools, hot tubs, and spas.
Our Commitment
At R & R Pool & Spa Supplies, we believe in building long-lasting relationships with our customers. Our owners, Rose, Rob, and their sons Andrew, Michael, and Justin, are committed to ensuring you get the most out of your pool, spa, or sauna with minimal stress. We operate on a foundation of honesty, respect, and competitive rates, setting us apart from others in the industry.
Our Showroom
Visit our beautiful showroom, featuring a wide range of hot tubs, pools, and saunas. Our knowledgeable staff is always happy to assist you in making an informed decision. We are open year-round, with regular sales and promotions on our products.
Excellent Customer Service
The reviews highlight the exceptional customer service provided by the staff at R&R Pools. Many reviewers praised the knowledgeable staff, particularly Rose, who is well-versed in the trade and always has the answers. The helpful and friendly nature of the staff, both in-store and over the phone, was consistently mentioned.
High-Quality Products and Services
Several reviewers were impressed with the products and services offered by R&R Pools. One reviewer mentioned a new product that includes stabilizer, which worked great for their saltwater pool. Another reviewer praised the installation service, stating that the team did an amazing job.
Anger Management Issues with Delivery Driver
One reviewer had a negative experience with the delivery driver, who allegedly engaged in reckless behavior on the road. This incident raises concerns about public safety.
Installation Issues and Unmet Expectations
Two reviewers had negative experiences with R&R Pools' installation services. One reviewer claimed that the company screwed up installing their liner, resulting in significant additional costs. Another reviewer stated that the company did not deliver on its promises, and the work was not completed within the expected timeframe.
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