We make backyard memories.
Quality + LeisureScapes has been building dream pools and hot tubs for Chatham and surrounding areas for over years. We are a family-run business dedicated to providing exceptional customer service, quality products, and competitive prices.
Our Services
We offer a comprehensive range of services to cater to all your pool and hot tub needs, including:
Swimming Pool Services
- Pool design and inspiration
- Pool construction and installation (inground, onground, above ground)
- Pool restoration and renovations
- Pool maintenance and cleaning
- Pool equipment sales and repair
- Pool party planning and rentals
Hot Tub Services
- Hot tub design and inspiration
- Hot tub sales and installation
- Hot tub maintenance and cleaning
- Hot tub cover design and sales
- Hot tub parts and repairs
Quality Products and Materials
We only use the highest quality materials and equipment from trusted manufacturers. Our commitment to quality is evident in our:
- Durable and energy-efficient pool pumps, filters, and heaters
- Long-lasting pool liners and covers
- Strong and durable hot tubs built to withstand the elements
- Comprehensive range of pool and spa chemicals and accessories
Customer-Focused Approach
Our team of experienced professionals is dedicated to understanding your needs and preferences. We provide personalized attention and regularly communicate project updates to ensure your complete satisfaction.
Building Relationships
We believe in building strong relationships with our customers. We take pride in exceeding expectations and creating lasting memories for our clients.
Contact Us Today!
Let us help you create your dream backyard oasis. Contact us today for a free consultation and let's start planning your perfect pool or hot tub!
Customer Service and Product Knowledge
- Positive reviews highlighted the staff's friendly, knowledgeable, and helpful nature.
- Many customers appreciated the advice and assistance provided by staff members like Jocelyn, Andrew, Darryl, and Ron.
- Their ability to assist with pool supplies and parts made Quality a go-to store for many.
Product Quality and Support
- Several reviews praised the quality of the products sold at Quality, particularly the salt water pool and hot tub.
- The staff's commitment to standing behind their products and providing support throughout the customer's experience was noted positively.
Special Recognition
- Darryl's impressive deck-building skills were specifically highlighted in one review.
Negative Experiences
- A few customers had negative experiences with customer service, citing unhelpful staff and a lack of assistance with purchases.
- One customer, an 88-year-old man, was not offered help with loading his purchases into his car, leading to a negative experience and loss of future business.
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