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Business Details
23 Years
experience
Your Trusted Dental Hygiene Partner in Nanaimo
Harbour City Dental Hygiene has been dedicated to advancing oral health in Nanaimo since its establishment in 2003. Our team of experienced professionals, including Dental Hygiene Practitioners and Registered Dental Hygienists, specializes in preventive and therapeutic dental care for all ages. We pioneered the first private dental hygiene practice in Nanaimo, offering services such as teeth whitening, mobile dental hygiene, and educational seminars. Our commitment to community extends to outreach programs like Share a Smile, providing free dental services to remote communities. With a focus on personalized care, we create a warm, welcoming environment that prioritizes patient comfort and education.

Our mobile services cater to homebound individuals and long-term care facilities, ensuring accessibility for all. Recognized with awards for innovation and community impact, we combine expertise with compassion to deliver exceptional care. We emphasize prevention as the foundation of overall health, aligning oral wellness with systemic well-being. Our heritage building at 224 Milton Street reflects our integration of professional excellence with a relaxed atmosphere. Through continuous education and community engagement, we strive to elevate dental hygiene standards across Vancouver Island.
Services
Teeth Whitening Mobile Dental Hygiene Educational Seminars Periodontal Care Oral Cancer Screening
Details
  • Year established: 2003
Highlights and features
  • We offer over 20 years of specialized dental hygiene experience.
  • Our mobile services provide care for homebound patients and long-term facilities.
  • We deliver educational seminars on oral health's systemic connections.
  • Our team has received provincial and national awards for innovation and service.
  • We maintain a warm, patient-centered environment with heritage charm.
Associations and certifications
  • Canadian Dental Hygienists Association
  • British Columbia Dental Hygiene Association
What people say
Excellent experience Professional and friendly Best cleaning ever Gentle and thorough Sparkling clean office
Services
Teeth Whitening
We offer chairside and at-home teeth whitening solutions using professional-grade products. Our treatments effectively remove stains while minimizing sensitivity. Patients receive personalized guidance to maintain results and achieve brighter smiles safely.
Mobile Dental Hygiene
Our registered dental hygienists provide comprehensive care for homebound individuals and long-term care residents. Services include examinations, cleanings, and oral health education delivered through fully equipped mobile units across Vancouver Island.
Oral Cancer Screening
Using advanced Velscope technology, we conduct thorough oral cancer screenings during routine checkups. Early detection protocols help identify abnormalities promptly, improving treatment outcomes while ensuring patient comfort throughout the process.
Educational Seminars
We deliver interactive presentations on oral-systemic health connections to community groups. Topics cover preventive care strategies, proper hygiene techniques, and how maintaining oral health contributes to overall wellness for all age groups.
Periodontal Care
Our specialized periodontal services include scaling, root planing, and pocket irrigation to address gum disease. Customized treatment plans focus on reducing inflammation, preventing bone loss, and restoring optimal gum health through evidence-based methods.
People
Heather Cooper
Dental Hygiene Practitioner
With over 25 years of experience, Heather Cooper founded Harbour City Dental Hygiene in 2003. She holds multiple awards for innovation and community service, including recognition from the Canadian Dental Hygienists Association. Heather specializes in mobile dental care for residential facilities and has provided services in international humanitarian missions.
Emma Johnson
Dental Hygiene Practitioner
Emma Johnson brings 14 years of clinical experience, including operating her own Vancouver practice. She specializes in laser gum therapy and oral cancer screenings, complemented by teaching roles at UBC and Vancouver College of Dental Hygiene. Emma contributes to continuing education programs while maintaining active clinical practice.
Preet Gill
Registered Dental Hygienist
Preet Gill has practiced dental hygiene for 18 years, including extensive work in northern communities. Fluent in English, Hindi, and Punjabi, she emphasizes patient-centered care and anxiety reduction techniques. Her northern experience informs culturally sensitive approaches to oral health education and treatment planning.
Sara
Office Manager
Sara ensures smooth clinic operations with over 10 years of dental office management experience. Known for her welcoming demeanor, she coordinates appointments, patient communications, and community program logistics while maintaining the clinic's heritage atmosphere.
Lynn Jones
Receptionist
Lynn Jones has served as the clinic's receptionist for 8 years, creating a warm first impression for patients. She manages front-desk operations, patient records, and community outreach initiatives while maintaining the WordPress website and blog content.
Questions
What dental services do you offer for seniors?
We provide mobile dental hygiene services for homebound seniors and long-term care residents, including examinations, cleanings, and oral health education tailored to specific needs.
Do you accept dental insurance?
Yes, our services are covered by most dental insurance plans. We can help you understand your coverage and maximize available benefits during your visit.
How can I schedule a mobile dental appointment?
Contact our office to complete necessary forms and medication lists. We'll coordinate with caregivers or facilities to schedule comprehensive mobile dental hygiene services.
What community programs do you participate in?
We operate the Share a Smile program providing free dental services to remote communities and Gift from the Heart initiatives supporting individuals with financial barriers to care.
Do you offer teeth whitening products for sale?
Yes, we sell professional dental products including whitening kits, SMART FLOSS, and PERIO STICKS at below-retail prices with expert guidance for home care routines.
What safety measures do you follow?
We maintain strict infection control protocols exceeding regulatory standards, including sterilization procedures, protective equipment, and regular equipment maintenance to ensure patient safety.