Our Story
For over forty years, City Auto Repair has been proudly serving the Alachua County area, striving to be a trusted and reliable partner for our community. As a family-owned and operated business, we take pride in our commitment to honesty and integrity in all that we do. Our team of experienced technicians, led by owner Rachael Wacha, has over a hundred combined years of experience and a deep understanding of how to diagnose and repair problems with your vehicle.
Our Difference
At City Auto Repair, we understand that car repairs can be a daunting and overwhelming experience. That's why we make it our priority to put our clients at ease, providing clear and honest communication throughout the entire process. We take the time to listen to your concerns and concerns, explaining the work being done in a way that is easy to understand. Our goal is to disrupt the industry by setting a new standard for quality service and repairs, fueled by integrity.
Our Services
Our comprehensive range of services is designed to meet every need, from routine maintenance to emergency repairs. Our certified and specially trained technicians are equipped to service almost any type of vehicle, accurately diagnosing, quoting, and repairing the problem. Whether you need engine and transmission services, brake repairs, oil changes, tire rotations, or diagnostics, our team is trained to tackle any challenge.
We also offer a variety of special services, including:
- Tune-ups
- Towing
- Steering and alignment
- Battery and electric services
- Heating and air conditioning services
- Fleet services
- Gas fuel services
- Belts, hoses, and filters
Our Shop
While you wait for your vehicle to be serviced, we invite you to relax in our clean and welcoming waiting area, complete with free coffee, snacks, television, and even a children's play area. Our goal is to make your experience with us as comfortable and enjoyable as possible.
What Our Clients Say
We're proud to have built a reputation for outstanding service and customer satisfaction. Here's what some of our satisfied clients have said about their experiences with us:
- "I was in a pinch being out of town on a family vacation and my water pump started leaking. They were able to get the repair completed in a timely manner and were very professional the entire time. I was recommended by a family friend and do not regret following that recommendation. If I lived in the area, I would definitely take my business there again." - Zack B.
- "Outstanding service and the best customer service I have ever experienced from a repair shop (excluding my local dealer). My daughter attends UF and I live 2.5 hours away. I chose City Auto Repair because of the great reviews, and they did not disappoint. If you are a parent of a Gator and need to find a reputable, local shop, this is the place." - Gerald M.
- "I cannot recommend City Auto enough! My entire experience from start to finish was uncomplicated and helpful. Rachael took the time to keep me updated on my vehicle and explained the work that was being done in an honest and understandable way. It was a refreshing experience to not feel taken advantage of at an auto repair shop. I'll definitely be a repeat customer." - Emily P., Gainesville, FL
Get Back on the Road
At City Auto Repair, we're committed to getting you back on the road quickly and safely. With our competitive pricing and exceptional service, you can trust that your vehicle is in good hands. Schedule an appointment today and experience the difference for yourself.
Contact Information
City Auto Repair
488 NW 6th St.
Gainesville, FL 32609
Weekdays: 7:30 AM - 5:30 PM
Saturday and Sunday: Closed
Overall Experience
The reviews highlight the excellent customer service and transparent communication provided by City Auto. Many reviewers praised the quick and efficient service, with some even mentioning that they were able to get their car back on the same day. The staff were consistently described as friendly, warm, and patient, with several reviewers complimenting the front desk staff, including Rachel, Teresa, and Rob.
Quality of Work
The quality of work was also praised by many reviewers, with some mentioning that the prices were fair and the work was done to a high standard. Several reviewers mentioned that the mechanics were thorough and took the time to explain what needed to be done, with one reviewer even mentioning that they were told that no repair was needed, and were not charged for anything except the overall safety check.
Honesty and Trust
A common theme throughout the reviews was the honesty and trustworthiness of City Auto. Several reviewers mentioned that they felt they could trust the staff to do what was best for their car, and that they were not pushed to do unnecessary repairs. This was particularly evident in the review from Judiann Porubcan, who was told that no repair was needed and was not charged for anything except the overall safety check.
Negative Experience
The only negative review came from Laura Fugate, who felt that City Auto tried to take advantage of her by telling her she needed new tires when she didn't.
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