Let's get you back on the road - contact us!
Serving Vancouver since 1946, Busters Towing is a trusted name in roadside assistance and towing services. Family-owned and operated, we take pride in providing prompt, reliable service to our community, 24 hours a day, 7 days a week.
Roadside Assistance
Got a flat tire? Running out of gas? Our experienced technicians can be there in a flash, offering assistance with:
- Flat tire changes
- Fuel delivery
- Jump starts
- Lockout assistance
Towing & Transportation
We boast a diverse fleet of tow trucks, equipped to handle:
- Light, medium, and heavy-duty vehicles
- Motorcycles
- Boats and personal watercraft
Private Property Towing
Partnering with property owners and managers, we offer secure and efficient private property towing services, including:
- Vehicle impoundment solutions
- Customized impound yard management
- Assistance with tenant violations
Our Commitment
At Busters Towing, we are dedicated to:
- Providing exceptional customer service: Our courteous and professional staff will treat you with respect and handle your situation with empathy and efficiency.
- Maintaining open communication: We keep you updated throughout the process and provide transparent estimates.
- Ensuring safety and security: Our drivers are certified and undergo regular training to ensure your vehicle is in safe hands.
Our History
Born in the heart of Vancouver in 1946, Busters Towing has been a cornerstone of the community for over 70 years. We are proud to have served generations of residents and visitors, offering reliable towing and roadside assistance services.
Join us in celebrating over 70 years of excellence in towing and transportation services!
Quality of Service
The quality of service provided by Busters Towing has been a mixed bag. Some customers have reportedPositive experiences, while others have had negative ones.
Organization and Cleanliness
Busters Towing seems to have improved in terms of organization and cleanliness, as some customers have reported that the lot was cleaner and more organized compared to their previous visits.
Response Time
The response time of Busters Towing has been varied. Some customers have reported that the tow trucks arrived quickly, while others have had to wait for a long time. In one case, a customer had to wait over 45 minutes for a scheduled pick-up.
Customer Service
The customer service provided by Busters Towing has been criticized by some customers. Some have reported that the company's drivers were aggressive and intimidating, while others have complained about poor communication skills.
Treatment of Vehicles
The treatment of vehicles by Busters Towing has been a major concern for some customers. Some have reported that their cars were damaged while being towed, and one customer even had their car crushed without being given the opportunity to retrieve their belongings.
Complaints
There have been numerous complaints about Busters Towing's practices, including allegations of extortion, fraud, and theft. Some customers have reported that the company takes advantage of people in vulnerable situations, such as those who have had their cars towed under the threat of penalty.
Defending Customers
Only a few customers have defended Busters Towing, citing positive experiences with the company's drivers or staff.
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