Protecting Our Environment, One Wastewater Solution at a Time.
Nestled in the heart of London, Ontario, Abbey Rentals and Property Management stands as a leading provider of professional property management services. Established over two decades ago, we have proudly assisted clients in maximizing the value of their investments through exceptional property management practices. With a dedicated team of industry experts, we seamlessly connect landlords and tenants, ensuring harmony and profitability for your rental property.
Our Expertise
Our comprehensive portfolio of services covers all aspects of property management, ensuring your investment is in capable hands. From tenant acquisition and screening to rent collection and maintenance coordination, we handle it all.
- Tenant Acquisition and Screening
Our meticulous tenant selection process guarantees quality applicants through thorough background checks, references, and income verification.
- Rent Collection
We streamline the rent collection process, ensuring timely payments and providing clear reporting.
- Maintenance and Inspections
We handle routine inspections and urgent repairs promptly, ensuring your property remains in pristine condition.
- Communication and Transparency
Clear and consistent communication is at the heart of our philosophy. We provide regular updates and reports to keep you informed about your investment.
- Specialized Services
- Commercial Property Management
- Office Space Management
- Short-Term Rental Management
Our Vision
Our unwavering commitment is to foster lasting relationships with both landlords and tenants. We work tirelessly to create a seamless and mutually beneficial experience, ensuring your property thrives in the London rental market.
Why Choose Abbey Rentals and Property Management?
- Over 20 years of industry experience
- Proven track record of successful property management
- Specialized team of experienced professionals
- Transparent and personalized communication
- Comprehensive range of services tailored to your needs
Discover the Difference
At Abbey Rentals and Property Management, we are driven by a passion for delivering exceptional property management services that exceed expectations. Contact us today to learn how our expertise can transform your rental property in London, Ontario.
Poor Service and Unresolved Issues
The reviewer, Emily T., had a terrible experience with Abbey Rentals, a property management company. She reported that the company refused to communicate and ignored her calls, leading to a series of unresolved issues with rent payments and property repairs.
Rent Payment Issues
Emily mentioned that Abbey Rentals insisted on receiving rent payments through EMT, and when she sent her half of the rent, they refused to return her money, claiming that PAD Rentals was still the property management company. Later, they sent her a letter stating that they were the new property management company, but took almost three weeks to respond to her queries about paying rent.
Property Repairs and Maintenance
The reviewer highlighted several issues with property repairs, including a faulty furnace filter that took two weeks to replace, a broken AC that took multiple visits from the repairman to fix, and a lack of screens in the windows, which made it difficult to open them during heatwaves. The property manager also failed to respond to her concerns and would often park her car in the designated parking spot for two days without providing a way to contact her.
Unprofessional Behavior
Throughout the review, Emily mentioned that Abbey Rentals displayed unprofessional behavior, including not answering phone calls, taking two days to respond to emails, and refusing to fix issues with the rented properties.
Conclusion
Overall, Emily strongly advises against renting from Abbey Rentals due to their poor service, unprofessional behavior, and unresolved issues with rent payments and property repairs.
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