Your Partner in Mortgage Planning
Thorne Property Management Ltd. was founded in 1977 by a family-owned business, initially handling real estate transactions and rentals. In the early 1990s, the company's owners made the wise decision to focus specifically on the management of condominium corporations. The skyrocketing growth of low-rise, mid-rise, high-rise, and townhouse-style condos in the last few decades has made Thorne Property Management Ltd. a leading provider of condo management services for a large range of condominium properties in the London area and beyond. With our friendly and skilled staff, we strive to make the condo lifestyle a rewarding experience for our clients.
Our Mission
As a licensed condominium management company, our mission is to support the Board of Directors in carrying out the day-to-day management requirements of the corporation. We aim to provide independent contractors who are knowledgeable in the special needs of corporations, while ensuring that our services are reasonably priced and insured. Our goal is to provide a safe and secure lifestyle for condo owners, ensuring that they can enjoy the benefits of a carefree condo lifestyle.
Diplomas and Accreditations
Thorne Property Management Ltd. is committed to providing high-quality services, and we hold various certifications and accreditations to ensure our professionalism and expertise. These include:
- Condominium Management Regulatory Authority of Ontario (CMRAO) License: All of our condominium managers and many of our support staff are licensed by the CMRAO, requiring completion of education and experience requirements and adhering to a Code of Ethics.
- Registered Condominium Manager (RCM) Designation: We have certified RCM professionals who uphold recognized practices and ethical standards, providing the highest level of service to directors, owners, and the condominium community.
- Association of Condominium Managers of Ontario (ACMO) Membership: ACMO's mission is to enhance the condominium management profession in Ontario by advancing the quality performance of Condominium property managers and management companies.
- Real Estate Institute of Canada (REIC) Membership: We are proud members of the Real Estate Institute of Canada, which provides formal educational programs and courses to enhance the skills of talented professionals and exceptional business leaders.
- Certified Manager of Condominiums (CMOC) Designation: Our certified CMOC professionals are recognized as highly knowledgeable in all facets of condominium management, ensuring the highest standard of service to our clients.
Contact Us
Phone: 519.660.1904
Email: info@thorneproperty.com
Get in Touch
546 King Street, London, Ontario N6B 1T5
Our Hours
Monday to Friday: 9:00am - 5:00pm EST
Saturday and Sunday: Closed
Poor Communication and Unresponsive Management
The majority of reviewers express frustration with the property management company's communication style, citing unresponsive management, lack of professionalism, and unaddressed concerns. Many reviewers mention having to send multiple emails or make multiple phone calls just to get a response, only to be met with ignored requests or unfulfilled promises.
Lack of Accountability and Unprofessional Behavior
Reviewers also accuse management of being unprofessional, with some describing them as unfriendly, miserable, or uncaring. There are reports of management ignoring emails, not returning phone calls, and being dismissive of concerns.
Poor Maintenance and Neglect
Several reviewers express dissatisfaction with the company's maintenance and repair services, citing ignored requests, delayed responses, and poor work quality. Some reviewers mention experiencing damage to their properties due to contractors hired by the management company.
Frustration with Condo Fees and Lack of Value
Many reviewers express frustration with the high condo fees they pay, feeling that they do not receive adequate service in return. Some reviewers question the management company's priorities, citing examples of poorly allocated resources and ignored concerns.
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