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Dynasty Flooring is a reputable flooring supplier that has been serving the Ottawa area for over 20 years. Our company is committed to upholding its reputation by providing our clients with the finest flooring products and exceptional service to fit their everyday needs. We pride ourselves on our ability to listen to our customers and serve their individual needs, whether it's for residential, commercial, or new housing projects.
Our commitment to quality and satisfaction is reflected in our 30,000 square foot showroom, which houses over 25,000 products for clients to choose from. Our sales staff are knowledgeable and attentive, ensuring that clients get the best value for their budget. Our installers are courteous and diligent, working closely with clients to ensure that the installation is done to their satisfaction.
Residential Flooring
At Dynasty Flooring, we understand that home is where the heart is. That's why we provide our customers with the supply and installation of a wide range of flooring products and accessories for their homes. Our flooring experts provide clients with one-on-one consultations and in-house measuring to ensure that the final product meets their needs and expectations. We offer a variety of flooring options, including area rugs, carpet, ceramic and porcelain tile, hardwood, laminate, cork, and fiber floor.
Commercial Flooring
Dynasty Flooring extends its services to the commercial side of the industry. We provide commercial clients with exceptional quality and workmanship, whether it's for building lobbies, condominiums, homes, corporate offices, retail spaces, hospitals, pools, or hotels. Our team of experts works closely with clients to ensure that the final product meets their specific requirements and exceeds their expectations.
New Housing
Dynasty Flooring is well known for its work with Ottawa's leading home builders. We work in partnership with respected builders to provide high-quality craftsmanship to each and every home. Our joint venture with home builders allows us to provide clients with unforgettable memories and superb customer satisfaction.
Suppliers
At Dynasty Flooring, we believe in providing our clients with a complete and comprehensive outlook on products that range from tile, carpet, rugs, fiber floor and hardwood to laminate floors. We deal with highly respectable and well-known distributors that take pride in their products. These distributors are continuously searching for ways to improve their products, ensuring that our clients receive only the best.
In conclusion, Dynasty Flooring is a trusted and experienced flooring supplier that offers a wide range of products and services to meet the needs of residential, commercial, and new housing clients. Our commitment to quality, variety, selection, professionalism, and excellent customer service has made us a leader in the flooring industry. Contact us today to learn more about how we can help you with your next flooring project.
Service and Staff
Many reviewers expressed disappointment with the service provided by Dynasty Flooring. Several mentioned that staff members were unprofessional, lazy, and unhelpful. The Sales staff was also criticized for being less than enthusiastic, taking no responsibility for mistakes, and arguing with customers. On the other hand, Michel Lafond had a positive experience with the knowledgeable staff.
Quality of Work
The quality of work was a major concern for several reviewers. Mohammed Jaffal mentioned that the material quality was low, and George M. was not impressed with the installation service. M. Gunenc noted that the workmanship was poor, with cracks appearing in the vents. Richard Legue was dissatisfied with the flooring, which was less expensive than expected at Home Depot.
Installation Issues
Several reviewers experienced issues with the installation process. Mike Landreville had the area rug delivered twice, only to receive the wrong product both times. Tina Spencer's builder worked with Dynasty Flooring, but they refused to show up multiple times, causing frustration. Annie Roy experienced a series of issues with the installation process, including inaccurate information about the care and maintenance of her hardwood flooring.
Overall Experience
Based on the reviews, it appears that Dynasty Flooring failed to meet expectations in terms of service, quality of work, and installation. Many reviewers would not recommend the company, citing poor customer service, low-quality products, and installation issues.
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